Disclosing Party means the Party disclosing Confidential Information to the Receiving Party.
Receiving Party means a Party receiving confidential or proprietary information from the Disclosing Party.
Party or “Parties” has the meaning set forth in the Preamble.
Disputing Party as used in Section 11.9 below, means the Party to this Agreement that is disputing an amount in a bill rendered by the Billing Party.
Billing Party means the Party rendering a bill.
Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:
Hearing means an oral hearing and includes a hearing conducted in whole or in part by video link, telephone or other means of instantaneous two-way electronic communication;