Quality of Service. Elsevier will use reasonable efforts to provide the Subscribed Products with a quality of service consistent with industry standards, specifically, to provide continuous service with an average of 98% up time per year, with the 2% down-time including scheduled maintenance and repairs performed at a time to minimize inconvenience to the Subscriber and its Authorized Users, and to restore service as soon as possible in the event of an interruption or suspension of service. In the event that Elsevier is unable to provide the Subscriber and the Authorized Users with access to the service for a period exceeding 48 hours, then Elsevier shall refund the proportionate amount: of the Fees to the Subscriber as liquidated damages for defective performance. The fee to be proportionately refunded as per this Section shall be calculated by dividing the full amount of the Fees by the number of days when performance is due under the whole term of the Contract, and multiplying such amount elintett napok számával azzal, hogy minden szolgáltatás-kieséssel megkezdett nap egész napnak számít. A jelen bekezdés szerinti igény érvényesítése nem záija ki Előfizető jelen szerződés, vagy a vonatkozó jogszabályok alapján fennálló egyéb igényének érvényesíthetőségét.
Quality of Service. Elsevier will use reasonable efforts to provide the Subscribed Products with a quality of service consistent with industry standards, specifically, to provide contin uous service with an average of 98% up time per year, with the 2% down- time in cluding scheduled maintenance and re pairs performed at a time to m inimize in convenience to the Subscriber and its A u thorized Users, and to restore service as soon as possible in the event of an inter ruption or suspension of service. If, due to causes beyond its reasonable control, Elsevier is unable to provide the Subscriber and the Authorized Us ers with access to the service for a pe riod exceeding 48 hours, then Elsevier shall refund the proportionate amount of the Fees to the Subscriber. The fee to be proportionately refunded as per this Section shall be calculated by divid ing the full amount of the Fees by the num ber of days when performance is due under the whole term of the Con tract, and multiplying such amount by the num ber of days when no service was available, noting that each day commenced by some lack of service shall be accounted for as a whole day. The enforcement of said claim herein dés, vagy a vonatkozó jogszabályok alap xxx xxxxxxxx egyéb igényének érvényesít hetőségét.
Quality of Service. Elsevier will use reasonable efforts to provide the Subscribed Products with a quality of service consistent with industry standards, specifically, to provide continuous service with an average of 98% up-time per year, with the 2% down-time including scheduled maintenance and repairs performed at a time to minimize inconvenience to the Subscriber and its Authorized Users, and to restore service as soon as possible in the event of an interruption or suspension of service. In the event that Elsevier is unable to provide the Subscriber and the Authorized Users with access to the service for a period exceeding 48 hours, then Elsevier shall refund the proportionate amount of the Fees to the Subscriber as liquidated damages for defective performance. The fee to be proportionately refunded as per this Section shall be calculated by dividing the full amount of the Fees by the number of days when performance is due under the whole term of the Contract, and multiplying such amount by the number of days when no service was available, noting that each day commenced by some lack of service shall be accounted for as a whole day. The enforcement of said claim herein shall be without prejudice to the enforcement of any other claims under this Agreement or relevant laws.