Dispute settlement. 1. A dispute arises if the procedure as described in article 22 has not been properly observed or has not led to the elimination of the complaint to a sufficient degree or if it may not reasonably be expected of the client that she will submit the complaint to the healthcare provider first.
Dispute settlement. 18.1 Disputes between the Renter and HTM concerning the establishment or execution of agreements relating to services delivered or to be delivered by HTM can be presented both by the Renter and by HTM before the General Disputes Committee], Bordewijklaan 46, Xxxxxxx 00000, 0000 XX Xxx Xxxxx (xxxxx://xxx.xxxxxxxxxxxxxxxxxxxxx.xx/xxxx- ons/commissies/algemeen/).