Precautions. Access to Somfy Services for remote-controlled Home Automation Systems is granted subject to a User Login being set up and entered. These Login details are personal and confidential. For security reasons, XXXXX advises the User to change his Login details regularly and to take care not to communicate them to third parties outside his private circle. Any other use of them is strongly advised against by XXXXX. Except if the fault is proven to be SOMFY's, the Administrator has sole responsibility for their use, including by any others Users. SOMFY does not have the technical means of checking of the identities of people using the Somfy Services for remote-controlled Home Automation Systems, via Smartphone or touchpad, which can be used to control the connected equipments of the User. It is up to the User to implement additional restrictions on access to his Smartphone applications or its touch pad (configuration of a password on the smartphone or touch pad according to technical functionalities of the used model). In case of loss or theft of a smartphone or the touchpad, or if the User fears that his login details is used fraudulently, SOMFY recommends that the User changes immediately his login details. The User can modify himself his Login details following instructions provided in product manuals dedicated for each Somfy Services for remote-controlled HA Systems. In case of difficulty, the User must immediately notify it to Somfy Customers Services (contact details in clsues 11, “Support/Contact us”). Somfy Customers Services may assist him to reset login details or it may inform the User regarding the relevant process. Somfy Services for remote-controlled Home Automation Systems are taken out by the User on a strictly personal basis. They cannot be resold. If the User moves and/or wishes to sell the Automation Systems (e.g. in the event of selling your home with its alarm system), he shall notify SOMFY by email (contact details in Clause 11, "Support/Contact us"). To obtain a new Login, the new owner should send an application for registration with Somfy Remote Control Services by email to customer service (address in Clause 11, "Support/Contact us"), providing a copy of proof of purchase of the box from the previous owner together with the previous owner's contact details. The new Login becomes effective on receipt of the confirmation email sent by SOMFY to the new owner. In the event of moving home, the User is responsible for resetting all of their tec...
Precautions