Survey. The survey, which was held at the academic staff of the research institutes, consisted of four parts. The first part examined the level of trust that the academic staff within the research institute perceived. The second component in its turn looked at the perceived level of employee loyalty. The third subdivision checked some intangible performance indicators from the research institutes. Finally, the last part just gathered some general data such as age, years of service and the research institutes for which the respondent worked. For the first three parts, the respondents were asked to give an answer on a five-point Likert scale, ranging from totally agree to completely disagree. To verify the fairness of the answers, some check statements were included and some of the questions were reversed. To facilitate the questionnaire and to increase the response rate , the language in which the survey was set up was Dutch, which was at the end not such a good idea. A translation of the questionnaire was added in supplement 3. In the following three paragraphs a brief elaboration on the different used indicators for trust, employee loyalty and performance is given. Definitions and descriptions can be found in section 2.9.
