Services not utilized 未使用的服务. 32.1 Unless the courses are extended upon mutual consent or postponed due to the event of a Force Majeure (defined in Article 15 hereof), training courses not utilized within twelve (12) months after order confirmation will forfeit and any paid remuneration will not be refunded to Customer. 除非课程经双方同意延期或因不可抗力事件(定义见本协议第 15 条)导致延期,否则订单确认后十二(12)个月内未使用的培训课程西门子将不再有履行义务,任何已支付的培训费用不再退还给客户。
32.2 In case Customer has purchased training courses as part of a contingent, Customer may book and utilize the training services on demand as necessary, provided however, Customer can only claim the training courses to be performed in the respective contract year as listed in the Contract and such purchased training courses cannot be transferred to the following contract years, unless the parties have mutually agreed on the carry-over or extension of such un-utilized courses. Unless otherwise agreed by the parties, the remuneration for training courses not utilized or extended in the respective contract year will not be refunded to Customer. 如果客户购买了培训课程时未确定具体培训时间,客户可根据需要预约使用这些课程,但前提是,客户只能在合同列明的履行年份内要求执行培训课程,并且购买的培训课程不能转移到下一个合同年度,除非双方一致同意转课或延期。除非双方另有约定,具体合同年度内未使用且未延期的培训课程的培训费不再退还给客户。