Acceptance of Deliverables. 5.1 Upon completion of services and creation of deliverable as specified in a Statement of Work, the Supplier will request that the Client sign an Acknowledgement of Delivery for said services. The Client shall not unreasonably decline this request 5.2 The Client has the right to test the Deliverables against the relevant Specifications. 5.3 If the Client, acting reasonably, considers that a Deliverable does not meet the Specification, it must notify the Supplier in writing within 30 Business Days of receipt of the Deliverable from the Supplier, setting out its reasons in detail (a “Defect Notice”), which shall be by email or by letter addressed to the Supplier’s QA Director, or Digital Services Lead. If the Supplier does not receive a Defect Notice within the period set out above, the relevant Deliverable will be deemed to have been accepted by the Client. 5.4 Upon receipt of a Defect Notice, the Supplier within 7 Business Days shall use all reasonable endeavours to alter the Deliverable, provided that such alteration is to bring the Deliverable in-line with the Specification unless otherwise mutually agreed between the Parties. 5.5 If, upon re-submission of a Deliverable in accordance with clause 5.4, the Client submits another Defect Notice in accordance with clause 5.3, the Client shall have the right, at its sole discretion to either: (a) deal with the matter in accordance with the provisions of clause 13.9; or (b) terminate the specified Statement of Work.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement
Acceptance of Deliverables. 5.1 Upon completion of services and creation of deliverable as specified in a Statement of Work, the Supplier will request that the Client sign an Acknowledgement of Delivery for said services. The Client shall not unreasonably decline this request
5.2 The Client has the right to test the Deliverables against the relevant Specifications.
5.3 5.2 If the Client, acting reasonably, considers that a Deliverable does not meet the Specification, it must notify the Supplier in writing within 30 3 Business Days of receipt of the Deliverable from the Supplier, setting out its reasons in detail (a “Defect Notice”), which shall be by email or by letter e-mail addressed to the Supplier’s QA Director, project manager or Digital Services Leadhead of professional services. If the Supplier does not receive a Defect Notice within the period set out above, the relevant Deliverable will be deemed to have been accepted by the Client.
5.4 5.3 Upon receipt of a Defect Notice, the Supplier within 7 10 Business Days shall use all reasonable endeavours to alter the Deliverable, provided that such alteration is to bring the Deliverable in-line with the Specification unless otherwise mutually agreed between the Parties.
5.5 5.4 If, upon re-submission of a Deliverable in accordance with clause 5.45.3, the Client submits another Defect Notice in accordance with clause 5.35.2, the Client shall have the right, at its sole discretion to either:
(a) deal with the matter in accordance with the provisions of clause 13.9; or
(b) terminate at the specified Statement of WorkSupplier’s sole cost, to instruct a third party to cure the defect(s) set out in the relevant Defect Notice.
Appears in 1 contract
Samples: Master Services Agreement
Acceptance of Deliverables. 5.1 Upon completion of services and creation of deliverable as specified in a Statement of Work, the Supplier will request that the Client sign an Acknowledgement of Delivery for said services. The Client shall not unreasonably decline this request
5.2 The Client has the right to test the Deliverables against the relevant Specifications.
5.3 5.2 If the Client, acting reasonably, considers that a Deliverable does not meet the Specification, it must notify the Supplier in writing within 30 [number e.g. 15] Business Days of receipt of the Deliverable from the Supplier, setting out its reasons in detail (a “Defect Notice”), which shall be by email e-mail or by letter addressed to the Supplier’s QA Director, project manager or Digital Services Leadhead of client services. If the Supplier does not receive a Defect Notice within the period set out above, the relevant Deliverable will be deemed to have been accepted by the Client.
5.4 5.3 Upon receipt of a Defect Notice, the Supplier within 7 [number e.g. 15] Business Days shall use all reasonable endeavours to alter the Deliverable, provided that such alteration is to bring the Deliverable in-line with the Specification unless otherwise mutually agreed between the Parties.
5.5 5.4 If, upon re-submission of a Deliverable in accordance with clause 5.45.3, the Client submits another Defect Notice in accordance with clause 5.35.2, the Client shall have the right, at its sole discretion to either:
(a) deal with the matter in accordance with the provisions of clause 13.9; or
(b) terminate at the specified Statement of WorkSupplier’s sole cost, to instruct a third party to cure the defect(s) set out in the relevant Defect Notice.
Appears in 1 contract
Samples: Master Services Agreement
Acceptance of Deliverables. 5.1 Upon completion of services and creation of deliverable as specified in a Statement of Work, the Supplier will request that the Client sign an Acknowledgement of Delivery for said services. The Client shall not unreasonably decline this request
5.2 The Client has the right to test the Deliverables against the relevant Specifications.
5.3 5.2 If the Client, acting reasonably, considers that a Deliverable does not meet the Specification, it must notify the Supplier in writing within 30 5 Business Days of receipt of the Deliverable from the Supplier, setting out its reasons in detail (a “Defect Notice”), which shall be by email or by letter e-mail addressed to the Supplier’s QA Director, project manager or Digital Services Leadhead of professional services. If the Supplier does not receive a Defect Notice within the period set out above, the relevant Deliverable will be deemed to have been accepted by the Client.
5.4 5.3 Upon receipt of a Defect Notice, the Supplier within 7 10 Business Days shall use all reasonable endeavours to alter the Deliverable, provided that such alteration is to bring the Deliverable in-line with the Specification unless otherwise mutually agreed between the Parties.
5.5 5.4 If, upon re-submission of a Deliverable in accordance with clause 5.45.3, the Client submits another Defect Notice in accordance with clause 5.35.2, the Client shall have the right, at its sole discretion to either:
(a) deal with the matter in accordance with the provisions of clause 13.914.9; or
(b) terminate at the specified Statement of WorkSupplier’s sole cost, to instruct a third party to cure the defect(s) set out in the relevant Defect Notice.
Appears in 1 contract
Samples: Master Services Agreement
Acceptance of Deliverables. 5.1 Upon completion of services and creation of deliverable as specified in a Statement of Work, the Supplier will request that the Client sign an Acknowledgement of Delivery for said services. The Client shall not unreasonably decline this request
5.2 The Client has the right to test the Deliverables against the relevant Specifications.
5.3 5.2 If the Client, acting reasonably, considers that a Deliverable does not meet the Specification, it must notify the Supplier in writing within 30 5 Business Days of receipt of the Deliverable from the Supplier, setting out its reasons in detail (a “Defect Notice”), which shall be by email e-mail or by letter addressed to the Supplier’s QA Director, project manager or Digital Services Leadhead of client services. If the Supplier does not receive a Defect Notice within the period set out above, the relevant Deliverable will be deemed to have been accepted by the Client.
5.4 5.3 Upon receipt of a Defect Notice, the Supplier within 7 10 Business Days shall use all reasonable endeavours to alter the Deliverable, provided that such alteration is to bring the Deliverable in-line with the Specification unless otherwise mutually agreed between the Parties.
5.5 5.4 If, upon re-submission of a Deliverable in accordance with clause 5.45.3, the Client submits another Defect Notice in accordance with clause 5.35.2, the Client shall have the right, at its sole discretion to either:
(a) deal with the matter in accordance with the provisions of clause 13.9; or
(b) terminate the specified Statement of Work.
Appears in 1 contract
Samples: Master Services Agreement