Account Basics. 1. Who is Eligible for an Account? ● The Account is available to citizens and permanent residents of the fifty
Account Basics. Eligibility To open a Tandem Account, you must: • be 18 or older; • be a UK resident, and have three years of address history in the UK; • give us details of a UK based current account as your linked current account. Your linked current account is the set of account details you provide when you open your Tandem Account. As part of the account opening process we will need to verify your identity. We may ask you to supply documents to confirm your identity and won’t be able to open your Tandem Account until they have been provided and your identity is fully verified. Paying into or from your Tandem Account There are a few rules about payments into and out of your Tandem Account: • You can save with regular payments or one-off payments into your Tandem Account; • You can only withdraw money by moving it into your linked current account; • If we think a payment to or from your Tandem Account might break any law, regulation or sanction we don’t have to accept or allow the payment and may delay processing the payment to allow us to conduct further checks; • We reserve the right to reverse a payment if we believe it has gone into the Tandem Account by mistake. Account limits The maximum balance you can hold in your Tandem Account is £250,000. If we change the limit in the future, we will give you at least 30 days’ notice before we do so. Using your Tandem Account You’ll be able to view your balance, any recent activity and the interest rate of your Tandem Account in the app. There’s more information about running your Tandem Account in the FAQ section of our website xxx.xxxxxx.xx.xx and in the app, including: • how to make payments; • how long things take and time limits; • limits on what you can pay in and take out. Statements We’ll provide statements monthly, via the app. You can also request a statement - just call us on 0000 000 0000.
Account Basics. 1.1 To open an account you must be a member of Bristol Credit Union Ltd and a UK resident aged over 18.
Account Basics
