Additional Training Requirements. I&R Contact Specialists An integral part of the training process for I&R Contact Specialists is the provision of mentoring, coaching, and monitoring to ensure the delivery of quality services. In addition to having the necessary skills to provide information and referrals, I&R Contact Specialists must also be trained to use the HHSC/TIRN Crisis Protocol. Initial training can be taken through the TIRN Learning Management System; however, supervisors of I&R Contact Specialists must also provide more intensive learning opportunities through mentoring and coaching. HHSC/TIRN provides AICs a Quality Standards and Definitions Guide to assist them in this process. I&R Contact Specialists may also receive training on the various projects under Focused Initiatives (see Section 3.4.3 Focused Initiatives Mandated by HHSC/TIRN) to ensure they have the proper knowledge and skills to effectively implement those activities.
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Samples: contracts.hhs.texas.gov, contracts.hhs.texas.gov, contracts.hhs.texas.gov
Additional Training Requirements. I&R Contact Specialists ContactSpecialists An integral part of the training process for I&R Contact Specialists is the provision of mentoring, coaching, and monitoring to ensure the delivery of quality services. In addition to having the necessary skills to provide information and referrals, I&R Contact Specialists must also be trained to use the HHSC/TIRN Crisis Protocol. Initial training can be taken through the TIRN Learning Management System; however, supervisors of I&R Contact Specialists must also provide more intensive learning opportunities through mentoring and coaching. HHSC/TIRN provides AICs a Quality Standards and Definitions Guide to assist them in this process. I&R Contact Specialists may also receive training on the various projects under Focused Initiatives (see Section 3.4.3 Focused Initiatives Mandated by HHSC/TIRN) to ensure they have the proper knowledge and skills to effectively implement those activities.
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Samples: Renewal, contracts.hhs.texas.gov