AHT. Average handled time; includes talk, hold and wrap/after --- call work.
AHT. 3.1 If AHT is ******* for any month, the applicable monthly invoice payable by Company will include a ******* discount on the Basic Monthly Usage Fees or Actual Agent Call Minute price(s) set forth in Section 10.2 and/or 10.3 of the Amendment, as applicable.
AHT. Xxxxxxx, born on and residing at (the “Employee” and together with the Company the “Parties”); and
