Annex 1 – Summarised CSIRT Examples Sample Clauses

Annex 1 – Summarised CSIRT Examples. CSIRT Example 1: CERT-NL Organisation/Owner: Netherlands Government NCSC xxxxx://xxx.xxxx.xx + xxxxx://xxx.xxxx.xx/contact/24-uurs-hulp Sits under National Coordinator for Terrorism and Security / Ministry of Interior. Main Activities / Services Protecting Critical Digital Infrastructures / Information. Dutch National Alerting Service “De Waarschuwingsdienst” (Ministry Economic Affairs). 24-Hour helpline for IT security incidents (Government and Vital Process Providers/OES). Advice on handling cyber security incidents. Analysis of malicious software / threats / intrusions. Estimation of stolen/leaked information/data. Help selecting / installing software for logging / combatting cyber threats. Support for technical staff / showing how to deal with cyber threats / incidents. On-site support where necessary. Inclusion (departments/partners/etc.) NL-NCSC, ABN AMRO, KPN, NL SURFNET, UPC/CHELLO Government, Banking, Telecoms, Broadband, Email for Business & Citizens, OES. Team Roles and Tasks General Manager, Technical Team Manager, Technical Specialists (various Cyber topics / services), Communication Team, Support Staff. Tasks are specific to service delivery (see service list*). Coordination / Management Coordination relies on Ministry level support since different services engage with different constituencies, and relay on different supports (M.Interior, M.Economic.Aff’). Information Recorded/Exchanged with Stakeholders (& who gets access and how shared) There is an open sharing culture, conjoining all Dutch government departments and key businesses, but it is not yet fully formalised. They intend in future to “…structurally guarantee the exchange of information and at the same time set it up more widely, by promoting cross-sector analyses” etc. Intrusions and identified attempted intrusions are notified. Platform used National platform: xxxxx://xxx.xxxx.xx Detection and Prevention tools CERT-NL advises on latest tools (no list available).
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