Common use of Bill reviews Clause in Contracts

Bill reviews. 14.1 You are entitled to request a review of your bill, and we will undertake a review in accordance with our standard complaints and disputes resolution policy. 14.2 If you request, we must arrange for a check of the meter at your premises, or metering data, or for a test of the meter in reviewing the bill. 14.3 If the meter or metering data proves to be faulty or incorrect, we will not charge you for the meter test or must reimburse you for any amount paid in advance. If not fault is found, we may pass on any meter read costs to you.

Bill reviews. 14.1 13.1 You are entitled to request a review of your bill, and we will undertake a review in accordance with our standard complaints and disputes resolution policyof your bill. 14.2 13.2 If you request, we must arrange for a check of the meter at your premises, reading or metering data, data or for a test of the meter in reviewing the bill. 14.3 13.3 If the meter or metering data proves to be faulty or incorrect, we will not charge you for the meter test or must reimburse you for any amount paid in advance. If not fault is found, we may pass on any meter read costs to you.