Can you cancel during the minimum term?. Cancelling without paying out your agreement You can cancel your membership if time freeze is not suitable during the minimum term if: • you are sick or incapacitated – you must show us a certificate from a qualified medical practitioner stating that you cannot exercise for the rest of your term. • you are bankrupt–you must show us supporting documents. We will not charge you an exit fee in these cases. Transferring your membership to another person You can transfer your membership to another person (transferee) within the minimum term of your agreement so long as the transferee: • is not a current member. • completes the new membership sign-up process and pays a transfer fee equivalent to the start-up fee. • is eligible to take up your membership (for instance, you cannot transfer a corporate or concession membership to someone who would not qualify for that membership) • has not previously been banned by the Kingborough Sports Centre or failed to pay membership fees. • Complies with councils “good health” policy referenced in the terms. The transfer is effective only after the transferee has completed the sign-up process. We do not allow transfers once you have completed your minimum term. Cancelling for other reasons If you wish to cancel for any other reason and have more than 28 days left in your minimum term, you can pay out your agreement. We calculate the amount you must pay by: • multiplying your fortnightly fee by the number of fortnights left in your minimum term. • deducting 15% from the total.
Can you cancel during the minimum term?. Cancelling without paying out your agreement You can cancel your membership if time freeze is not suitable during the minimum term if: • you are sick or incapacitated – you must show us a certificate from a qualified medical practitioner stating that you cannot exercise for the rest of your term. • you are bankrupt–you must show us supporting documents. We will not charge you an exit fee in these cases. Transferring your membership to another person You can transfer your membership to another person (transferee) within the minimum term of your agreement so long as the transferee: • is not a current member. • completes the new membership sign-up process and pays a transfer fee equivalent to the start up fee. • is eligible to take up your membership (for instance, you cannot transfer a corporate or concession membership to someone who would not qualify for that membership) • has not previously been banned by the Kingborough Sports Centre or failed to pay membership fees. The transfer is effective only after the transferee has completed the sign-up process. We do not allow transfers once you have completed your minimum term. Cancelling for other reasons If you wish to cancel for any other reason and have more than 28 days left in your minimum term, you can pay out your agreement. We calculate the amount you must pay by: • multiplying your fortnightly fee by the number of fortnights left in your minimum term • deducting 15% from the total.
