Cessation Promotion. a. Maintain NEW LUNG Line to receive tobacco and vape cessation calls in seven languages: English, Spanish, Vietnamese, Korean, and Farsi. Cessation services offered include: 1) one-on-one in-person counseling, 2) telephone counseling, 3) cessation seminars, and 4) five cessation sessions. The line will be available during regular business hours, Monday through Friday, from 8:00am to 5:00pm. All missed calls will be returned within 48 business hours. Calls will be tracked by using a “Cessation Line Caller Track Form” to build a database of all calls received by the helpline.
Appears in 4 contracts
Samples: Referenced Contract, Tobacco Cessation Services, Tobacco Cessation Services
