Common use of Chargebacks Clause in Contracts

Chargebacks. 2.1 If a Facility Provider communicates to Razorpay POS the receipt of a Chargeback Request, You will be notified of the Chargeback. You agree that liability for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If a Facility Provider communicates to Razorpay POS the receipt of a Chargeback Request, You will be notified of the Chargeback. You agree that liability for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS The Sellers shall be entitled responsible for and shall indemnify Purchaser with respect to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents any and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate all (i) the completion chargebacks in respect of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought Finished Goods identifiable to shipments by the customer pursuant Sellers prior to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by YouClosing Date, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any chargebacks in respect of Your other funds held by Razorpay POS in Finished Goods that are not identifiable or linkable to shipments to the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount extent they arise within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) calendar days following the Closing Date (“ Withholding Termthe chargebacks referenced in clause (ii), the “Unidentifiable Chargebacks” and the chargebacks referenced in clauses (i) and (ii), collectively, the “Seller Chargebacks”) from ); provided, however, that the date Sellers shall have the exclusive right to negotiate, authorize and approve each Seller Chargeback; provided, that the Sellers are acting in good faith and in a reasonably prudent business manner consistent with Sellers’ past practices; provided further, that the Sellers shall only be responsible for and shall only indemnify Purchaser with respect to Seller Chargebacks in excess of termination of these Termsthe amounts reserved for Seller Chargebacks in the Closing Date Balance Sheet. The sums so withheld Purchaser shall be utilized towards settlement responsible for and shall indemnify the Sellers with respect to any and all (i) chargebacks in respect of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer Finished Goods identifiable to shipments by Purchaser or its Affiliates on or after the unutilized amounts, if any, Closing Date and (ii) chargebacks in respect of Finished Goods that are not identifiable or linkable to You forthwith upon completion of any shipments to the Withholding Term. Thestipulated percentageis extent they arise on or after the proportion of one hundred twenty-first (121st) calendar day following the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven Closing Date (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmationcollectively, the amount would be recovered from “Purchaser Chargebacks”); provided, however, that Purchaser shall have the daily settlementexclusive right to negotiate, authorize and approve each Purchaser Chargeback; provided, that the Purchaser is acting in good faith and in reasonably prudent business manner consistent with Purchaser’s past practices.

Chargebacks. 2.1 If Purchaser shall have the right to chargeback to Seller any Purchased Account: (A) which remains unpaid ninety (90) calendar days after the invoice dated; (B) with respect to which there has been a Facility Provider communicates material breach of any warranty, representation, covenant or agreement set forth in this Agreement; (C) with respect to Razorpay POS which the receipt of a Chargeback RequestAccount Debtor asserts any Adjustment; or (D) which is owned by an Account Debtor who has filed, You will be notified or has had filed against it, any bankruptcy case, insolvency proceeding, assignment of the Chargebackbenefit of creditors, receivership or insolvency proceeding, or who has become insolvent (as defined in the United States of Bankruptcy Code) or who is generally not paying its debts become due. You agree that liability for Upon demand by Purchaser, Seller shall pay to Purchaser the full face amount of any Purchased Account which has been charge back to Seller pursuant to this Section 3.2, or the extent partial payment has been made, the amount by which the face amount of such Purchased Account exceeds such partial payment, together with any attorneys’ fees and cost incurred by purchaser in connection with collecting such Purchased Account (collectively, the “Chargeback rests with YouAmount”). Subject Purchaser shall advise Seller regarding how to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts shall be paid, which may be used, based on the decision by any one or a combination of the Facility Providerfollowing, either to ain Purchaser’s sole discretion: (1) process Chargeback payment in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount cash immediately upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /ordemand; (ii2) delivery of goods / services sought by the customer pursuant deduction from or offset against any remittance that would otherwise be payable to the said Transaction. You shall furnish the Chargeback Documents within three Seller; (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree payment from any Advances that (i) if You are unable may otherwise be made to furnish Chargeback Documents; and /orSeller; (ii4) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited adjustment to the customer's Payment InstrumentReserve pursuant to Section 1.3 hereof; or (5) delivery or substitute Accounts and Schedule of Accounts acceptable to Purchaser, which Accounts shall constitute Purchased Accounts. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 (a) We do not decide which Transactions are charged back and we do not control the outcome of the Dispute or Chargeback request. You must respond to our request for information regarding a Dispute or Chargeback within five (5) Business Days of our request so that we can facilitate a request to reverse a Chargeback from the Card Issuer. From time to time a Cardholder may be able to chargeback a Transaction even though you have provided the goods or services. Even if an Authorization Number has been issued for a Transaction, we may refuse to accept any such Transaction Record. We will automatically debit your Business Account with the value of the disputed amount of the Transaction upon receipt from the Card Issuer, pending the Dispute / Chargeback case resolution. If a Facility Provider communicates Dispute is valid, the Chargeback deduction will remain on your Business Account. The Card Issuer may process a Dispute / Chargeback if any one or more of the following applies (this list is not exhaustive): • The Transaction Record is illegible or does not contain all of the information required by the Agreement and Card Association Rules and Regulations; • The Transaction was not completed according to Razorpay POS the terms of this Agreement; • The amount of the Transaction exceeds your Floor Limit; • The Cardholder did not authorize the Transaction, or you otherwise did not get an Authorization Number according to the terms of this Agreement; • The Card used in the Transaction is one we told you not to accept or subject to a fraud warning; • The Transaction has been disputed by the Cardholder; • The Transaction Receipt refers to merchandise which the Cardholder claims has been returned to you or has not been received by Cardholder; • The Cardholder claims the goods or services referred to in the Transaction Receipt were unsatisfactory; • The Cardholder has a receipt for a credit or voided Transaction; however, you have not processed it. • The Cardholder claims to have cancelled a service, but the related credit has not been applied to the Cardholder’s statement. • The Cardholder claims that the Transaction amount is incorrect. • The Cardholder claims that a single Transaction was processed more than once. • The Cardholder claims that they paid for the merchandise or service by other means (i.e. cash, cheque, other card, etc.). • The signature on the Transaction Receipt is not reasonably similar to that on the signature panel of the Card, or is claimed to be a forgery; • You process a Transaction Receipt for a pre-authorized order after receiving notice form the Cardholder to cancel further Transactions; • The Transaction was made without the Cardholder’s permission; • You have failed to keep a copy of the Transaction Receipt as set forth herein or after we have asked you to, you have failed to give us a copy of the Transaction Receipt within five (5) Business Days of our request; • In the case of a Chargeback RequestCard-Absent Transaction, You will be notified you did not have our prior written approval to accept Card-Absent Transactions, or a Cardholder disputes a Card-Absent Transaction; • The Transaction included a cash advance from you to the Cardholder; • The Transaction was illegal, unenforceable, null or invalid; • The Transaction involves covering an existing debt or a dishonoured check; • In an effort to conceal the amount of the ChargebackTransaction, you divided the amount between more than one Transaction Receipt; • The full amount of a single Transaction was not authorized; • You have previously deposited the same Transaction Record and received credit for it; • The Transaction Record represents a Transaction that never took place; • You have misrepresented a Transaction, attempted to deposit a Transaction Record that did not result directly from a Transaction between you and the Cardholder, that is a fictitious Transaction or you otherwise attempted to defraud us; • The Card Issuer charges back all or part of the amount of a Transaction in accordance with the Card Association Rules and Regulations; or • In any other way, you have not followed the terms of this Agreement or the Card Association Rules and Regulations. (b) You agree that the amount of any Chargeback is a debt payable by you to the Bank. You agree that liability we are not responsible for any charged back Transactions. (c) If your Chargeback rests with You. Subject to availability of fundsvolume is excessive, Razorpay POS upon receipt of a the Card Association may impose Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer fees or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claimadministration fees and fines. You shall be entitled agree to furnish to Razorpay POS documents reimburse Bank for the amount of these and information pertaining to the Transaction associated all other fees imposed as a result of your Chargeback activity. We may also set off any such amounts from any Account(s) you maintain with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transactionus or our affiliate(s). You shall furnish the will cooperate with us to determine why your Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 volume is excessive. You agree to promptly implement any measures that (i) if You we tell you are unable necessary to furnish reduce your Chargeback Documents; and /or; (ii) volume. We may suspend or terminate access to your service without notice for any store or location whose Chargeback volume is excessive and/or exceeds the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment InstrumentCard Association’s acceptable levels. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 8.1 Merchant agrees to pay HPS the actual amount of any Transaction processed by HPS pursuant to this Agreement whenever any Card or Debit Transaction is reversed. 8.2 Merchant agrees to pay HPS any fees or fines imposed on HPS resulting from Chargebacks and any other fees or fines imposed with respect to or resulting from acts or omissions of Merchant. 8.3 HPS agrees to mail or electronically transmit all Chargeback documentation to Merchant promptly at Xxxxxxxx’s address shown in the Application. Merchant is responsible for verifying its monthly statement and its daily deposit for Chargebacks and Chargeback handling fees pursuant to this Agreement. Merchant shall notify HPS in writing within forty-five (45) days after any debit or credit is or should have been affected. If Merchant notifies HPS after such time, HPS shall not have any obligation to investigate or effect any such adjustments. Any voluntary efforts by HPS to assist Merchant in investigating such matters after the 45 day notification has expired, shall not create an obligation to continue such investigation or any future investigation. Merchant must provide all information requested by HPS by the time specified in a Facility Provider communicates request for information; failure to Razorpay POS the receipt do so shall constitute a waiver by Merchant of its ability to dispute or reverse a Chargeback Requestor other debit, You will and Merchant shall be notified of the Chargebacksolely responsible. You agree that liability for Chargeback rests with You. Subject If HPS elects, in its sole discretion, to availability of funds, Razorpay POS upon receipt of take action on a Chargeback Request shall forthwith deduct Chargeback Amount from or other debit after the Transaction Amounts which may be used, based on the decision of the Facility Provider, either time specified to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubtrespond has expired, Xxxxxxxx POS shall be entitled agrees to deduct the Chargeback Amount upon receiving pay all costs incurred by HPS. Xxxxxxxx agrees to pay HPS a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Requestprocessing fee for Sales Draft retrieval requests at HPS discretion. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If a Facility Provider communicates (i) Sellers shall use Reasonable Efforts to Razorpay POS terminate all Contracts of Sellers providing for payment of Chargebacks to government and commercial customers with respect to Products (“Chargeback Contracts”) effective no later than five (5) Business Days following the receipt of a Closing. Sellers shall continue to honor all such Chargeback Request, You will be notified Contracts for the period necessary to comply with the termination language thereof. Sellers shall not assign to Buyer and Buyer shall not assume any of the ChargebackChargeback Contracts. You agree Promptly following the Closing, Sellers shall issue a letter to the trade (wholesalers and distributors) and to government and commercial Chargeback customers advising such customers of sellers’ responsibilities in connection with Chargeback Contracts and associated Chargebacks and administrative fees. (ii) With respect to wholesaler chargebacks and any associated administrative or service fees related to sales of Products sold by or on behalf of the Sellers or sold by or on behalf of Buyer (“Vendor Chargebacks”), such Vendor Chargebacks shall be deemed to have “occurred” on the date that liability the applicable wholesaler ships the related Product to its customer. For each wholesaler, Sellers shall be financially responsible for all Vendor Chargebacks arising out of sales of Products by such wholesaler during to the applicable Chargeback rests Period. Thereafter, Buyer shall be financially responsible for all Vendor Chargebacks. Each Party shall invoice the other Party on a monthly basis with Yourespect to any Vendor Chargebacks for which the other Party bears responsibility and as to which the invoicing Party issues a credit or otherwise makes payment, which invoice shall include detail of such Vendor Chargebacks on an itemized basis, and the other Party shall pay all such invoices within thirty (30) days after its receipt thereof. (iii) Notwithstanding anything to the contrary contained in this Section 8.16, the Parties acknowledge that the VA National Acquisition Center must approve the removal of the Products from Sellers’ FSS Contract and Buyer must enter into a FSS Contract with the VA National Acquisition Center before the responsibility for processing FSS Chargebacks is transferred from Sellers to Buyer. Subject Accordingly, in the event such approval is not obtained and such agreement is not in place prior to availability the Closing Date, Sellers shall continue to be responsible for processing the FSS Chargebacks on Buyer’s behalf until such approval is obtained, and Buyer shall reimburse Sellers for the actual FSS Chargebacks paid for such Products sold by Buyers after the Closing Date. If required pursuant to the terms of fundsany Seller FSS Contract, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount Sellers shall, from and after the Closing Date, use commercially reasonable efforts to obtain from the Transaction Amounts which may be usedapplicable federal government contracting officer or agency a written consent to the subcontracting of such FSS Contract to Buyer. From and after the Closing Date until such time as Buyer enters into a replacement contract with respect to the FSS Contract or until all Inventory under King’s NDC numbers is depleted, based on the decision (i) Buyer shall honor and perform all obligations of the Facility ProviderSellers under and pursuant to the FSS Contract with respect to supplying the applicable Products to a Third Party after the Closing Date at the prices required by such FSS Contract, either to a(ii) process Chargeback in favour Sellers shall not cause or permit any of the customer or bProducts to be deleted from such FSS Contract, (iii) credit to You. For the avoidance of doubtSellers shall maintain such FSS Contract in full force and effect, Xxxxxxxx POS and (iv) Buyer shall be entitled to deduct enjoy the Chargeback Amount upon receiving a Chargeback claim. You benefits, and Buyer shall be entitled required to furnish bear the burden, of such performance. Buyer shall use commercially reasonable efforts to Razorpay POS documents and information pertaining enter into a replacement contract with respect to the Transaction associated FSS Contract as soon as practicable. (iv) Sellers shall provide Buyer with all information relating to the Chargeback Request Products and the prices thereof that Buyer reasonably requires in order to substantiate (i) comply with applicable rules and regulations relating to Pub. L. 102-585 as it relates to the completion FSS and Section 340B of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said TransactionPublic Health Services Act. You shall furnish the Chargeback Documents within three (3) calendar days (or When requested, such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider information shall be entitled provided by Sellers to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment InstrumentBuyer promptly, and in any event, within ten (10) Business Days after Buyer’s written request therefor. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 A transaction may be reversed or charged back to your Merchant Agreement (a “Chargeback”) if the transaction (a) is disputed, (b) is reversed for any reason by the Association, our processor, or our financial institution, (c) was not authorized or we have any reason to believe that the transaction was not authorized, or (d) is allegedly unlawful, suspicious, or in violation of the terms of this Agreement. For any transaction that results in a Chargeback, we will withhold the Chargeback amount in reserve or we will deduct the amount of any Chargeback and any associated fees, fines, or penalties assessed by the Association or our processor from your Merchant Agreement. If a Facility Provider communicates we are unable to Razorpay POS the receipt of recover funds related to a Chargeback Requestfor which you are liable, you will pay us the full amount of the Chargeback immediately upon demand. Your failure to fully pay amounts that you owe us on demand will be a breach of this Agreement. You will be notified liable for our costs associated with collection in addition to the amount owed, including without limitation attorneys’ fees and expenses, collection agency fees, and any applicable interest. If we determine that you are incurring an excessive amount of Chargebacks, we may establish controls or conditions governing your Merchant Agreement, including without limitation, (a) establishing new processing fees, (b) creating a reserve in an amount reasonably determined by us to cover anticipated Chargebacks and related fees, (c) delaying payouts, and (d) terminating or suspending the Services. You agree to assist us when requested, at your expense, to investigate any of your transactions processed through the Merchant Agreement. You permit us to share information about a Chargeback with the customer, the customer's financial institution, and your financial institution in order to investigate and/or mediate a Chargeback. We will request necessary information from you to contest the Chargeback. You agree that liability for If the Chargeback rests with Youis contested successfully, we will release the reserved funds to your Merchant Agreement. Subject to availability of funds, Razorpay POS upon receipt of If a Chargeback Request shall forthwith deduct dispute is not resolved in your favor by the Association or issuing bank, or you choose not to contest the Chargeback, we may recover the Chargeback Amount from amount and any associated fees as described in this Agreement. You acknowledge that your failure to assist us in a timely manner when investigating a transaction, including providing necessary documentation within five (5) days of our request, may result in an irreversible Chargeback. By using the Transaction Amounts which Merchant Agreement, you may be used, based on receive information about customers or other users. You must keep such information confidential and only use it in connection with your Merchant Agreement. You may not disclose or distribute any such information to a third party or use the decision of information for marketing purposes unless you receive the Facility Provider, either to a) process Chargeback in favour express consent of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Requestuser. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If Bank shall have the right to chargeback to Borrower any Purchased Account: (a) that remains unpaid ninety (90) calendar days after the invoice date; (b) with respect to which there has been a Facility Provider communicates breach of any warranty, representation, covenant or agreement set forth in this Agreement; (c) with respect to Razorpay POS which the receipt Account Debtor asserts any Adjustment, or (d) that is owed by an Account Debtor who has filed, or has had filed against it, any bankruptcy case, insolvency proceeding, assignment for the benefit of a creditors, receivership or insolvency proceeding, or who has become insolvent (as defined in the United States Bankruptcy Code) or who is generally not paying its debts as such debts become due. Upon demand by Bank, Borrower shall pay to Bank the full face amount of any Purchased Account that is to be charged back pursuant to this Section 3.2, or to the extent partial payment has been made, the amount by which the face amount of such Purchased Account exceeds such partial payment, together with any attorneys’ fees and costs incurred by Bank in connection with collecting such Purchased Account (collectively, the “Chargeback RequestAmount”), You will be notified of Bank shall advise Borrower regarding how the Chargeback. You agree that liability for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts shall be paid, which may be used, based on the decision by any one or a combination of the Facility Providerfollowing, either in Bank’s sole discretion: (1) payment in cash immediately upon demand; (2) deduction from or offset against any Remittance that would otherwise be payable to aBorrower; (3) process Chargeback in favour payment from any Advances that may otherwise be made to Borrower; (4) adjustment to the Reserve pursuant to Section 1.2 hereof; or (5) delivery of substitute Accounts and a Schedule of Accounts acceptable to Bank, which Accounts shall constitute Purchased Accounts. In the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct event Borrower does not pay the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar business days of verbal notice from Bank, the Borrower shall pay Bank a fee equal to two percent (or such other period specified by the Facility Provider2.00%) of receiving notification the face amount of the Chargeback Request. 2.2 You agree that such Purchased Account (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's “Delinquent Invoice Fee”). Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms fee does not excuse Borrower’s performance of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Termsits obligations under this Agreement. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If a Facility Provider communicates to Razorpay POS Merchant will accept for Chargeback any sale involving the receipt of a Chargeback Request, You will be notified following: The Cardholder disputes the validity of the Chargeback. You agree sale according to prevailing Card Association rules; A Card Issuer or Bank determines that liability Merchant has in any way failed to comply with Card Association rules or Bank’s procedures in accepting a Card and presenting the resulting Sales Draft to Bank for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount purchase; No specific prior Authorization for the Transaction was obtained from the authorization center; The Authorization approval number does not appear in the electronic transmittal that is maintained by Bank; The Transaction Amounts was submitted to Bank 30 days or more after the date on which may be used, the goods and/or services to which the Transaction relates were purchased or leased by the relevant Cardholder; The Transaction was based on a preauthorization form and the decision of Card on which the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining Authorization was based has been canceled; The Card giving rise to the Transaction associated was canceled; The Card expired prior to the date of the Transaction; The date of the Transaction was prior to the validation date of the Card; Bank or Card Issuer has received a complaint from or on behalf of a Cardholder stating that there is an unresolved dispute or defense to a charge (whether or not valid) between Merchant and Cardholder; The Cardholder makes a written complaint to Bank or Credit Issuer that the Cardholder did not make or authorize the Transaction; A setoff or counterclaim of any kind exists in favor of any Cardholder against Merchant that may be asserted in defense of an action to enforce payment against the Cardholder in a Transaction; The Transaction was made at or by a merchant other than Xxxxxxxx named in this Agreement; The Transaction otherwise violates the terms of this Agreement or any other Card Association or Card Issuer bylaw, rule, regulation, policy or guideline; A Transaction is charged back by an Issuer; or Any representation or warranty made by Merchant in connection with the Transaction is false or inaccurate in any respect. If any of the above events occurs, Bank shall not be obligated to accept a Transaction for credit to the Operating Account. If Bank has credited the Operating Account or Reserve Account for such a Transaction, Bank may return the Transaction to Merchant, and Merchant shall pay Bank the amount of the Transaction in addition to the current published fees for each Chargeback Request in order as listed on the Application. Xxxxxxxx agrees that Bank, without prior notice to substantiate Merchant, may (i) charge the completion amount of the aforesaid Transaction; and /orTransaction to the Operating Account or Reserve Account; (ii) delivery of goods / services sought by recoup the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification amount of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished Transaction by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal adjustment of the debit credits due to Merchant; or (iii) set off the amount of the Chargeback Amount associated Transaction against any account or property Bank holds for or on behalf of Merchant. If a Merchant disagrees with Bank’s decision to charge back a Transaction, Xxxxxxxx must so notify Bank in writing within 10 days of the Chargeback such Chargeback, and provide documentation that the said Chargeback Amount is credited dispute has been resolved to Cardholder’s satisfaction or proof that a credit has been issued. Without limiting the customer's Payment Instrument. 2.3 Notwithstanding anything in these Termsgenerality of any other provision of this Agreement, if Bank takes legal action against a Merchant for any Chargebacks or any amounts due Bank, Merchant shall pay the Facility Providers costs and attorneys’ fees incurred by Bank, whether suit is commenced or not. Bank may charge the Chargeback Amount from Razorpay POS then You agree Merchant a monthly fee as determined by Bank for its administrative and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS costs in the course of providing the Services. Provided however, if the available Transaction Amounts event Merchant has fifteen (15) or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for more Chargebacks over a period of one hundred and twenty (120) days (“ Withholding Term”) month during a minimum of one year, starting from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer day following the unutilized amounts, if any, to You forthwith upon completion of month in which Xxxxxxxx has exceeded the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Termslimit. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 2.1. If a Facility Provider communicates to Razorpay POS the receipt of a Chargeback Request, You will be notified of the Chargeback. You agree that liability for Chargeback Chargeback, whether domestic or international, under the Terms solely rests with You. You further agree that it is Your sole discretion whether to avail non-3D secure services or not and additional terms for the same will apply as set out in the Merchant dashboard. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts Amounts, which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information (“Chargeback Documents”) pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / goods/services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 2.2. You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 2.3. Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS Razorpay is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 2.4. On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or under the General Terms of UseTerms, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( (defined hereinbelow hereinbelow) for a period of one hundred and twenty (120) days (“ “Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis The ‘Stipulated Percentage' is the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 2.5. Notwithstanding anything in this Specific Terms of Usethe Terms, if the amount withheld, as specified withheld pursuant to clause 2.4 above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 2.6. The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 seven (7) working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If Prior to the First Sales Booking Date, Depomed shall process all chargeback claims for Products. Beginning with the First Sales Booking Date, Santarus shall process all chargeback claims for Products. On a Facility Provider communicates monthly basis, Depomed shall report to Razorpay POS Santarus all chargeback claims for Products, if any, for which Depomed is financially responsible pursuant to Section 9.3(b) that are processed by it under the Chargeback Agreements and applied to the Depomed Chargebacks Reserve. Any chargeback claims for Products for which Depomed is financially responsible pursuant to Section 9.3(b) that are processed by Santarus under the Chargeback Agreements shall be invoiced to Depomed on a monthly basis and paid by Depomed within thirty (30) days after Depomed’s receipt thereof (and Depomed shall reduce the Depomed Chargebacks Reserve by the amount of such invoice) until the balance in the Depomed Chargebacks Reserve is zero. All other chargeback claims for Products under the Chargeback Agreements processed by Depomed shall be invoiced to Santarus on a Chargeback Requestmonthly basis and paid within thirty (30) days after Santarus’ receipt thereof. In the event there is any remaining Depomed Chargebacks Reserve as of April 1, You will be notified 2012 (i.e., the Depomed Chargebacks Reserve as of the Chargeback. You agree that liability for Chargeback rests with You. Subject business day preceding the First Sales Booking Date, less any Product chargebacks processed against it pursuant to availability of fundsthis Section 9.3(f)), Razorpay POS upon receipt of a Chargeback Request Depomed shall forthwith deduct Chargeback Amount from remit payment to Santarus within thirty (30) days thereafter in the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate amount determined as follows: (i) the completion for any remaining portion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant Depomed Chargebacks Reserve taken prior to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or Effective Date, [***] of such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You remainder and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction remaining portion of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of Depomed Chargebacks Reserve taken from and after the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmationEffective Date, the amount would obtained by multiplying (x) [***] by (y) [***]. From and after determination of the amount payable to Santarus pursuant to the immediately preceding sentence, for purposes of this Agreement, the Depomed Chargebacks Reserve shall be recovered from zero. For clarity, Santarus shall bear financial responsibility for all chargeback claims for Products under agreements entered into by Santarus other than the daily settlementChargeback Agreements.

Chargebacks. 2.1 If a Facility Provider communicates to Razorpay POS the receipt The amount of a Chargeback Requesttransaction may be reversed or charged back to your Merchant Account (“CHARGEBACK”) for reasons, You will be notified including, but not limited to, any one of the following: (a) an invalid Card account is submitted by you; (b) neither the cardholder nor a person authorized by the cardholder received the goods or services request- ed; (c) the cardholder disputes the quality of the goods or services received; (d) the cardholder never re- ceived a credit for a returned item or a cancelled order; (e) the cardholder was charged incorrectly; (f) the au- thorization code is invalid; (g) the Card was expired or not effective; (h) the transaction is disputed; (i) the trans- action is reversed by the Card Organization, Vendor’s processor, or a financial institution for any reason, (j) the transaction was not authorized; or (k) the transaction is allegedly unlawful, suspicious, or in violation of the terms of this Agreement. For any transaction that results in a Chargeback, Vendor may withhold the Chargeback amount in the Reserve Account. You may be subject to a chargeback on sales for a minimum period of 180 days from the date the sale was entered into the processing system. We may deduct the amount of any Chargeback and any associated fees, fines, or penalties assessed by Vendor’s processor from your Merchant Account, your Reserve Account, if any, any proceeds due to you, or your bank account. If you have pending Chargebacks or Vendor reasonably believes that a Chargeback is likely, Vendor may withhold or delay payments from your Merchant Account for the later of 270 days following termination of this Agreement or 180 days from your last Chargeback. You agree that liability for Chargeback rests with Youto respond to all Chargebacks promptly. Subject If Vendor is unable to availability of funds, Razorpay POS upon receipt of recover funds related to a Chargeback Request shall forthwith deduct Chargeback Amount from for which you are liable, you will pay Vendor the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification full amount of the Chargeback Request. 2.2 immediately upon demand. You agree to pay all costs and expenses, including without limitation attorneys’ fees and other legal expenses, in- curred by or on behalf of Vendor related to Vendor’s efforts to collect any Merchant Account deficit balances unpaid by you. If Vendor determines that (i) if you are incurring an excessive amount of Chargebacks, you may be subject to a Card Organization’s monitoring program. You are unable responsible for monitoring your monthly chargeback percentage and developing chargeback reduction programs as required by the Card Organizations. Vendor may also estab- lish controls or conditions governing your Merchant Account, including but not limited to furnish Chargeback Documents; (a) an increase in processing fees, (b) creating a Reserve Account in an amount reasonably determined by Vendor to cover antici- pated Chargebacks and /or; related fees, (iic) the Facility Provider is not satisfied with the Chargeback Documents furnished by Youdelaying payouts, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (iid) any of Your other funds held by Razorpay POS in terminating or suspending the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit noteServices and this Agreement. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If a Facility Provider communicates to Razorpay POS the receipt of a Chargeback Request, You will be notified of the Chargeback. You agree that liability for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to (a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining Lender may at any time charge back to the Transaction associated with Companies’ account the Chargeback Request in order to substantiate amount of: (i) the completion of the aforesaid Transaction; and /orany Factor Risk Account which is not paid in full when due for any reason other than Credit Risk as determined by Lender in its reasonable discretion; (ii) delivery any Factor Risk Account which is not paid in full when due because of goods / services sought an act of God, civil strife, or war; (iii) anticipation (interest) deducted by a customer on any Account; (iv) Customer Claims; (v) any Client Risk Account which is not paid in full when due; and (vi) any Account for which there is a breach of any representation or warranty. A charge back does not constitute a reassignment of an Account; provided, however, Lender has the right in its sole discretion to reassign to any Company any Client Risk Account. Lender shall not bear the Credit Risk on any Account charged back to any Company. Lender shall immediately charge any deduction taken by a customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Requestappropriate Company’s account. 2.2 You agree that (b) Lender may at any time charge to the appropriate Company’s account the amount of: (i) if You are unable payments Lender receives on Client Risk Accounts which Lender is required at any time to furnish Chargeback Documents; and /orturnover or return (including preference claims); (ii) all remittance expenses (including incoming wire charges, currency conversion fees and stop payment fees), other than stop payment fees on Factor Risk Accounts; (iii) expenses, collection agency fees and reasonable attorneys’ fees incurred by Lender in collecting or attempting to collect any Client Risk Account or any Obligation; (iv) Lender’s fees for handling collections on Client Risk Accounts which any Company has requested Lender to process, as provided in the Facility Provider is not satisfied with Guide; and (v) any loss, liability, claim or expense covered by the Chargeback Documents furnished by Youindemnity in the immediately following sentence. Each Company shall indemnify Lender for, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal and hold Lender harmless against, any loss, liability claim or expense of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree any kind (including attorneys’ fees and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from disbursements) arising from: (i) the Transaction Amounts to be settled to You and any Customer Claims, (ii) any claim for a return of Your any payment on or relating to any Client Risk Account, or (iii) any other funds held by Razorpay POS in matter, except for any claim for a return of any payment on or relating to any Factor Risk Account and except for a claim resulting directly from and to the course extent of providing the ServicesLender’s gross negligence or willful misconduct. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You The foregoing indemnity shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of survive any termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these TermsAgreement. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If Contemporaneously with each Cardholder Purchase, a Facility Provider communicates contingent and un-matured claim for Chargeback accrues against Merchant in favor of Service Providers to Razorpay POS the receipt extent Service Providers are required, or exercise their right, to pay to the Card Networks with respect to any fees, discounts, customer credits and adjustments, charges, fines, assessments, penalties or other items, which may in turn be charged back to Merchant by Service Providers. Xxxxxxxx agrees that it is fully liable to Service Providers for all Chargebacks, and that Service Providers are authorized to offset from incoming transactions and to debit via transfer or ACH the Service Providers Account, the Reserve Account, or any other account held by Merchant at Bank in the amount of a Chargeback Request, You will be notified of the any Chargeback. You agree that liability for Chargeback rests with You. Subject If Merchant is identified in a Card Network chargeback program or is receiving excessive Chargebacks (as determined by reference to availability of fundsapplicable Rules or Service Providers policy), Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate then (i) Merchant shall be responsible to Service Providers for any fines and related third-party fees, along with any overhead required for Service Providers to complete its responsibilities relative to the completion of the aforesaid Transaction; and /oridentification; (ii) delivery at Service Providers‘sole discretion, Services can be immediately suspended until Merchant obtains Service Providers’ approval of goods / services sought by and implements a Chargeback remediation plan; and, (iii) if in any calendar month within the customer pursuant six months immediately following resumption of Services (after implementing approved remediation plan) and Merchant receives excessive Chargebacks then Service Providers can immediately terminate this Agreement. Xxxxxxxx agrees to accept any Chargeback where the Cardholder disputes the validity of the Transaction according to the said TransactionRules. You shall furnish Merchant is liable for any Transaction that Service Providers reasonably determines that Merchant has in failed to comply with the Chargeback Documents within three (3) calendar days (Rules, Service Providers’ procedures, this Agreement, or such other period specified by that Service Providers determine that the Facility Provider) of receiving notification of Transaction record is fraudulent or that the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider Transaction is not satisfied with the Chargeback Documents furnished by Youbona fide or is subject to any claim of illegality, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Termscancellation, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) rescission, avoidance or offset for any of Your other funds held by Razorpay POS in the course of providing the Services. Provided howeverreason whatsoever, if the available Transaction Amounts including without limitation negligence, fraud or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled dishonesty on the basis part of Your confirmation, the amount would be recovered from the daily settlementMerchant or Merchant’s agents or employees.

Chargebacks. 2.1 6.1 If applicable, the Merchant acknowledges and agrees that in certain circumstances, Card Issuers, Payment Schemes or other financial institutions may (i) refuse to settle a Facility Provider communicates transaction or (ii) impose Chargebacks on PayU. 6.2 The Merchant agrees that it may be required to Razorpay POS reimburse PayU for Chargebacks where the receipt Merchant has accepted payment in respect of the relevant transaction (even if the Merchant are under no legal liability for the supply or performance of the goods or services concerned). Where applicable, the Merchant must respond to cardholder disputes and handle Chargebacks in accordance with Payment Scheme Rules. 6.3 All Chargebacks shall correspond to the whole or part of the settlement value of the original transaction or, if applicable, at the option of PayU, to an amount converted to the settlement currency from the currency of Chargeback by the Card Issuer, Payment Scheme or other financial institution to PayU at the rate of exchange quoted by PayU for settlement purposes on the day the Chargeback is processed. 6.4 Where a Chargeback Requestoccurs, You will be notified of the Chargeback. You agree that liability for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request PayU shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall immediately be entitled to deduct recover from the Merchant: 6.4.1 the full amount of the relevant Chargeback; and 6.4.2 any other costs, expenses, liabilities or Fines incurred as a result of or in connection with such Chargeback Amount upon receiving a ("Chargeback claim. You Costs"). 6.5 A Chargeback represents an immediate liability from the Merchant to PayU. 6.6 PayU shall not be obliged to investigate the validity of any Chargeback by any Card Issuer, Payment Scheme or other financial institution, whose decision shall be final and binding in respect of any Chargeback. 6.7 As Chargebacks may arise a considerable period after the date of the relevant transaction, PayU shall remain entitled to furnish to Razorpay POS documents recover Chargebacks and information pertaining to Chargeback Costs from the Transaction associated with Merchant in respect of all Chargebacks, even after the Chargeback Request in order to substantiate (i) the completion termination of the aforesaid Transaction; contractual relationship between the Merchant and /or; (ii) delivery PayU. 6.8 PayU may immediately pass on and recover from the Merchant any Fines or further charges incurred as a result of goods / services sought by or in connection with Chargeback Costs and/or terminate this Agreement and the customer pursuant Services provided hereunder if PayU in its sole opinion considers that the total value of Refunds and/or Chargebacks is unreasonable. 6.9 It is the Merchant's responsibility to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days prove to PayU's satisfaction (or such other period specified by the Facility Provider) of receiving notification that of the Chargeback Request. 2.2 You agree relevant Card Issuer or other financial institution) that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of a customer's account was authorised by such customer. 6.10 The Merchant agree to process returns of, and provide refunds and adjustments for, products sold and/or payment collected through its merchant site in accordance with this Agreement, the Chargeback Amount associated with acquiring banks instructions and card association rules. The Merchant understands that all refunds must be routed through the Chargeback such same acquiring bank payment gateway through which the transaction was made. In the event that the said Chargeback Amount is credited Merchant initiates refunds through any other mode, the Merchant shall be fully liable for all Chargebacks raised in respect of the transaction refunded. 6.11 The Merchant agrees and confirms that it shall remain solely liable after the termination of the Agreement for all Chargebacks, refunds, penalties, loss, damages or cost incurred by PayU, acquiring banks, Payment Schemes and/or Customers and for all claims and proceedings arising against PayU and/or an acquiring bank with respect to the customer's Payment InstrumentAgreement. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 If a Facility Provider communicates to Razorpay POS the receipt of a Chargeback Request, You will be notified of the Chargeback. You agree that liability for Chargeback rests with You. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / goods/services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's ’s Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of UseTerms, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding TermTerm ”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis The stipulated percentage is the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 3.1. If a Facility Provider communicates to Razorpay POS the receipt of a Chargeback Request, You will be notified of the Chargeback. You agree that liability for Chargeback Chargeback, whether domestic or international, under the General Terms of Use or any Specific Terms of Use thereunder rests with You. You further agree that it is Your sole discretion whether to avail non-3D secure services or not. Subject to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount from the Transaction Amounts which may be used, based on the decision of the Facility Provider, either to a) process Chargeback in favour of the customer or b) credit to You. For the avoidance of doubt, Xxxxxxxx POS shall be entitled to deduct the Chargeback Amount upon receiving a Chargeback claim. You shall be entitled to furnish to Razorpay POS documents and information (“ Chargeback Documents ”) pertaining to the Transaction associated with the Chargeback Request in order to substantiate (i) the completion of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 3.2. You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's ’s Payment Instrument. 2.3 3.3. Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS Razorpay is entitled to recover such Chargeback Amount from You by way of deduction from (i) the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.4 3.4. On the issuance of notice of termination of this Specific Terms of Use for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding TermTerm ”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Razorpay POS shall transfer the unutilized amounts, if any, to You forthwith upon completion of the Withholding Term. Thestipulated percentageis The ‘ Stipulated Percentage ’ is the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Terms. 2.5 3.5. Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified withheld pursuant to Clause 3.4 above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 3.6. The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.

Chargebacks. 2.1 10.1. If applicable, the Merchant acknowledges and agrees that in certain circumstances the Issuing Bank, Payment Scheme or other financial institutions may (i) refuse to settle a Facility Provider communicates transaction or (ii) impose Chargebacks on Pesawise. 10.2. The Merchant agrees that it may be required to Razorpay POS reimburse Pesawise for Chargebacks where the receipt of a Chargeback Request, You will be notified Merchant has accepted settlement in respect of the Chargebackrelevant transaction. You agree Where applicable, the Merchant must respond to Cardholder disputes and handle Chargebacks in accordance with the rules of the relevant Payment Scheme. 10.3. The Merchant agrees that liability for Chargeback rests with You. Subject Pesawise shall have the right to availability of funds, Razorpay POS upon receipt of a Chargeback Request shall forthwith deduct Chargeback Amount send non-settled transactions received from the Transaction Amounts which may be used, based Merchant Customers to the Issuing Bank/authorities concerned for the purpose of checking and in case of objection and/or opposition on the decision executed transactions by the Issuing Bank or the authorities concerned for any reason, Pesawise shall not be bound to pay the Merchant the transaction amount during the period contained in this Agreement. 10.4. All Chargebacks shall correspond to the whole or part of the Facility Providersettlement value of the original transaction. 10.5. Where Chargebacks occur, either Pesawise shall immediately be entitled to debit the Merchant’s position or make a reversal from the Merchant’s bank account and/or make a deduction from any remittance and /or invoice the Merchant to recover: a) process Chargeback in favour the full amount of the customer or relevant Chargeback; and b) credit any other costs, expenses, liabilities or fines incurred as a result of or in connection with such Chargeback ("Chargeback Costs"). 10.6. A Chargeback represents an immediate liability from the Merchant to You. For Pesawise and where the avoidance full amount of doubtany Chargebacks and/or any Chargeback Costs is not debited by Pesawise from the Merchant bank account or deducted from any remittance or invoiced as referred to in the previous clause, Xxxxxxxx POS then Pesawise shall be entitled to deduct otherwise recover from the Merchant by any means, the full amount of such Chargeback Amount upon receiving a or Chargeback claimCosts (or the balance thereof, as the case may be). 10.7. You Pesawise shall not be obliged to investigate the validity of any Chargeback by any Issuing Bank, Payment Scheme or other financial institution, whose decision shall be entitled to furnish to Razorpay POS documents final and information pertaining to binding in respect of any Chargebacks. 10.8. As Chargebacks may arise a considerable period after the Transaction associated with the Chargeback Request in order to substantiate (i) the completion date of the aforesaid Transaction; and /or; (ii) delivery of goods / services sought by the customer pursuant to the said Transaction. You relevant transaction, Pesawise shall furnish the Chargeback Documents within three (3) calendar days (or such other period specified by the Facility Provider) of receiving notification of the Chargeback Request. 2.2 You agree that (i) if You are unable to furnish Chargeback Documents; and /or; (ii) the Facility Provider is not satisfied with the Chargeback Documents furnished by You, then the Facility Provider shall be entitled to order Razorpay POS to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the customer's Payment Instrument. 2.3 Notwithstanding anything in these Terms, if the Facility Providers charge the Chargeback Amount from Razorpay POS then You agree and acknowledge that Xxxxxxxx POS is remain entitled to recover such Chargebacks and Chargeback Amount Costs from You by way the Merchant in respect of deduction from (i) all Chargebacks, even after the Transaction Amounts to be settled to You and (ii) any of Your other funds held by Razorpay POS in the course of providing the Services. Provided however, if the available Transaction Amounts or other funds are insufficient for deduction termination of the Chargeback Amount, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of contractual relationship between the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit noteMerchant and Pesawise. 2.4 On 10.9. Pesawise may immediately terminate this Agreement and the issuance Services provided hereunder if Pesawise in its sole opinion considers that the total value of notice of refunds and/or Chargebacks is unreasonable. 10.10. The Merchant agrees and confirms that it shall remain solely liable after the termination of this Specific Terms of Use Agreement for Payment Aggregation Services or the General Terms of Use, Razorpay POS reserves the right to withhold from each settlement made during the notice period, a sum computed based on a Stipulated Percentage ( defined hereinbelow ) for a period of one hundred and twenty (120) days (“ Withholding Term”) from the date of termination of these Terms. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such all Chargebacks, Razorpay POS shall transfer the unutilized amountsrefunds, if anypenalties, loss, damages or cost incurred by Pesawise, Acquiring Bank, and/or Customers and for all claims and proceedings arising against Pesawise with respect to You forthwith upon completion of the Withholding Term. Thestipulated percentageis the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of these Termsthis Agreement. 2.5 Notwithstanding anything in this Specific Terms of Use, if the amount withheld, as specified above is insufficient to settle Chargebacks Amounts received during the Withholding Term, then Xxxxxxxx POS is entitled to issue a debit note seeking reimbursement of the Chargeback Amount. You shall reimburse the Chargeback Amount within seven (7) days of receipt of the debit note. 2.6 The following applies for Chargebacks associated with EMI products which are supported by Facility Providers. For any loan cancellation requests, You need to respond to Razorpay POS within 7 working days with a suitable response. If loan is to be cancelled, then the same needs to be informed to Razorpay POS and if cancellation request is to be declined then You need to provide proof of delivery and justification. For loans which would get cancelled on the basis of Your confirmation, the amount would be recovered from the daily settlement.