CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, if the client is not home, or if the client cancelled service and the employee was not notified the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show-up/no access pay. If this should happen with the same client on more than one occasion, , the Employer shall pay the employee only the actual time spent waiting for the client but no more than thirty (30) minutes.
Appears in 3 contracts
Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, if the client is not home, or if the client cancelled service and the employee was not notified the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show-up/no access pay. If this should happen with the same client on more than one occasion, , the Employer shall pay the employee only the actual time spent waiting for the client but no more than thirty (30) minutes.
Appears in 2 contracts
Samples: Collective Bargaining Agreement, Collective Bargaining Agreement
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, if the client is not home, or if the client cancelled service and the employee was not notified the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show-up/no access pay. If this should happen with the same client on more than one occasion, within a thirty-day period, the Employer shall pay the employee only the actual time spent waiting for the client but no more than thirty (30) minutes.
Appears in 1 contract
Samples: Collective Bargaining Agreement