Clients Communications. 13.1 The Company may, in certain circumstances, accept instructions, by telephone, provided that the Company is satisfied, at its full discretion, of the caller’s/Client’s identity and the Company is further also satisfied with the clarity of instructions. In case of an order received by the Company in any means other than through the Trading Platforms, the order will be transmitted by the Company to the Trading Platform and processed as if it was received through the Trading Platform.
Clients Communications. Without limiting the generality of other provisions of this agreement, the Client may request the Bank to accept and execute the Client’s orders, instructions or communications, whether orally or in writing, by telephone or electronic communication (“Electronic Means”), according to the rules and procedures approved by the Bank by entering into the Indemnity Agreement and upon its terms and conditions. Therefore, all verbal and electronic instructions of the Client made to the Bank will be governed and ruled subject to the Indemnity Agreement provisions. The Client hereby consents and expressly waives all rights to contest the taping or other mechanical recordings by or on behalf of the Bank of oral or telephone conversations constituting communications or purporting to effect an order or instruction upon the Indemnity Agreement. Notwithstanding the foregoing and without limiting other provisions of this agreement the Bank may, at any time in its discretion, require confirmation with agreement, respect to any oral or telephone communication without expense to the Bank, in writing or by Electronic Means within three (3) business days (or any period of time required by the applicable law, to be afforded by the Client whichever is longer) after the Bank’s receipt thereof, orally or by telephone. The Bank shall be protected in acting upon any communications from the Client. The Client assumes all risks involved in connection with communications to or from the Client hereunder including, but without limitation to, risks arising or resulting directly or indirectly from delays or errors in transmission in identifying or locating the Client or the designee thereof, or in translation or interpretation of terms and provisions, technological telecommunication or electronic malfunctions of equipment, and failure of mail, hand delivery, Electronic Means, or other mean of communication, except for risks directly resulting from the Bank’s willful misconduct or gross negligence as duly demonstrated. The Client agrees that so long as the Client’s account is open, the Bank may monitor or record the conversations and telephone calls (should the Bank choose, under its discretion, to do so) that the Client has with the Bank’s employees or agents for the purpose of verifying transactions, quality control, or for other business reasons. The Client waives any notice other than this provision that its communications shall or may be recorded at any time. If the Client provide us wi...
Clients Communications
