Common use of COLES GRIEVANCE MECHANISMS Clause in Contracts

COLES GRIEVANCE MECHANISMS. Coles supports open and transparent working relationships, where concerns can be safely voiced. We encourage all our stakeholders to raise concerns where they observe or suspect adverse impacts on people, communities or environment within Coles’ supply chain. All concerns raised are assessed to determine how they should be investigated. Where remedy is necessary, this may be provided by Coles directly, or in collaboration with third parties. We provide several mechanisms for concerns and complaints to be raised confidentially and/or anonymously. More information can be found in our Whistleblower Policy which is available on the Coles Group website.