Common use of COMPLAINT AND GRIEVANCE POLICY / PROCEDURE Clause in Contracts

COMPLAINT AND GRIEVANCE POLICY / PROCEDURE. Students wishing to express a concern should adhere to the following procedures: The school director is the staff member designated as the one responsible for investigation and resolution of complaints. If a student has a complaint that he/she wishes to bring to the attention of the school’s administration, it must be presented in writing directly to the school director or it may be presented to any other member of the staff who will promptly forward it to the school director. Complaint/Grievance forms can be obtained from the school director. The school director is available in the office. All records relating to grievances filed and their resolution, as applicable, will be retained according to the school’s record keeping policy for review by the school’s accrediting commission. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at: Bureau for Private Postsecondary Education 0000 Xxxxxxx Xxxx Xxxxx, Xxx. 000 Sacramento, CA 95833 P.O. Box 980818 West Sacramento, CA 95798-0818 P (000) 000-0000 F (000) 000-0000

COMPLAINT AND GRIEVANCE POLICY / PROCEDURE. Students wishing to express a concern should adhere to the following procedures: The school director is the staff member designated as the one responsible for investigation and resolution of complaints. If a student has a complaint that he/she wishes to bring to the attention of the school’s administration, it must be presented in writing directly to the school director or it may be presented to any other member of the staff who will promptly forward it to the school director. Complaint/Grievance forms can be obtained from the school director. The school director is available in the office. All records relating to grievances filed and their resolution, as applicable, will be retained according to the school’s record keeping policy for review by the school’s accrediting commission. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at: Bureau for Private Postsecondary Education 0000 Xxxxxxx Xxxx XxxxxX. Xxxxxx Xxxx., Xxx. 000 Sacramento, CA 95833 95834 P.O. Box 980818 West Sacramento, CA 95798-0818 P (000) 000-0000 or (000) 000-0000 F (000) 000-0000