Complaints and Feedback. 29.1 If you have any concerns about the Facilities and Services or anything else in relation to your Membership, you should first raise it with Club staff. 29.2 If you are uncomfortable about approaching, or do not wish to approach Club staff, or are not happy with the response given, you may send a complaint to the head office of Fast Twitch by e mail to xxxx@xxxxxxxxxx.xxx.xx. 29.3 Complaints will be dealt with in accordance with the Fast Twitch complaints policy.
Appears in 3 contracts
Samples: Membership Agreement, Membership Agreement, Membership Agreement
Complaints and Feedback. 29.1 If you have any concerns about the Facilities and Services or anything else in relation to your Membership, you should first raise it with Club staff.
29.2 If you are uncomfortable about approaching, or do not wish to approach Club staff, or are not happy with the response given, you may send a complaint to the head office of Fast Twitch by e e-mail to xxxx@xxxxxxxxxx.xxx.xx.
29.3 Complaints will be dealt with in accordance with the Fast Twitch complaints policy.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions