Common use of COMPLAINTS OR GRIEVANCES Clause in Contracts

COMPLAINTS OR GRIEVANCES. 6.01 It is the mutual desire of the parties hereto that complaints and grievances shall be adjusted as quickly as possible. A “grievance” is defined as a difference that arises between the parties related to the interpretation, application or administration of this Agreement or where an allegation is made that this Agreement has been violated. 6.02 If an employee or the Union has a complaint or grievance the matter shall be taken up with the Department Head within ten (10) days of the occurrence giving rise to the complaint or grievance. If the matter is not settled within twenty-four (24) hours, or such longer periods as may be agreed upon, and the matter constitutes a grievance, then the following steps of the grievance procedure may be invoked in order: STEP 1: The grievor or the Union representative shall deliver the grievance in writing to the Department Head concerned, or if not available to the Human Resources Department, within five (5) working days of the matter having been replied to in 6.02 above. The Department Head or the Human Resources Department shall render a decision in writing and deliver same to the grievor within five (5) working days. STEP 2: Within five (5) working days of the reply being given and received by the grievor and in the event the complaint or grievance is not settled at Step 1, the Union may take the matter up with the Human Resources Manager. A recognized officer of the Union along with the grieving employee may be present at a meeting between the parties. A meeting must be held within ten (10) days of the Company’s receipt of the grievance, unless the parties otherwise agree in writing to extend the timeframe. The Company shall render a decision within five (5) working days of the meeting of Step 2. 6.03 If a settlement of the grievance is not reached at Step 2, then either party may refer the matter to arbitration pursuant to Article 7-Arbitration of the Collective Agreement within twenty (20) calendar days of the decision having been received at Step 2. 6.04 Working days shall exclude Saturday, Sundays and Holidays stipulated in the Collective Agreement. 6.05 The Company agrees to forward by electronic means replies or correspondence relating to grievances to the Union upon issue. It is understood that the failure of the Union to receive such documents will not nullify or void the action taken by the Company. Hard copies shall be mailed to the Union. 6.06 When a grievance or complaint has not been advanced to arbitration within the prescribed time limit, and when there has been no written agreement to extend that time limit, the grievance or complaint shall be deemed to be abandoned.

COMPLAINTS OR GRIEVANCES. 6.01 It is the mutual desire of the parties hereto that complaints and grievances shall be adjusted as quickly as possible. A “grievance” is defined as a difference that arises between the parties related to the interpretation, application or administration of this I Agreement or where an allegation is made that this Agreement has been violated. 6.02 . If an employee or the Union has a complaint or grievance the matter shall be taken up with the Department Head within ten (10IO) days of the occurrence giving rise to the complaint or grievance. If the matter is not settled within twenty-four (24) hours, or such longer periods as may be agreed upon, and the matter constitutes a grievance, then the following steps of the grievance procedure may be invoked in order: STEP 1: The grievor or the Union representative shall deliver the grievance in writing to the Department Head concerned, or if not available to the Human Resources Department, within five (5) working days of the matter having been replied to in 6.02 above. The Department Head or the Human Resources Department shall render a decision in writing and deliver same to the grievor within five (5) working 5)working days. STEP 2: . Within five (5) working days of the reply being given and received by the grievor and in the event the complaint or grievance is not settled at Step 1, the Union may take the matter up with the Human Resources Manager. A recognized officer of the Union along with the grieving employee may be present at a meeting between the parties. A meeting must be held within ten (10) days of the Company’s receipt of the grievance, unless the parties otherwise agree in writing to extend the timeframe. The Company shall render a decision within five (5) working days of the meeting of Step 2. 6.03 If a settlement of the grievance is not reached at Step 2, then either party may refer the matter to arbitration pursuant to Article 7-Arbitration of the Collective Agreement within twenty (20) calendar days of the decision having been received at Step 2. 6.04 Working days shall exclude Saturday, Sundays and Holidays stipulated in the Collective Agreement. 6.05 . The Company agrees to forward by electronic means facsimile replies or correspondence relating to grievances to the Union upon issue. It is understood that the failure of the Union to receive such documents will not nullify or void the action taken by the Company. Hard copies shall be mailed to the Union. 6.06 . When a grievance or complaint has not been advanced to arbitration within the prescribed time limit, and when there has been no written agreement to extend that time limit, the grievance or complaint shall be deemed to be abandoned.

COMPLAINTS OR GRIEVANCES. 6.01 It is the mutual desire of the parties hereto that complaints and grievances shall be adjusted as quickly as possible. A “grievance” is defined as a difference that arises between the parties related to the interpretation, application or administration of this Agreement or where an allegation is made that this Agreement has been violated.that 6.02 If an employee or the Union has a complaint or grievance the matter shall be taken up with the Department Head within ten (10) days of the occurrence giving rise to the complaint or grievance. If the matter is not settled within twenty-four (24) hours, or such longer periods as may be agreed upon, and the matter constitutes a grievance, then the following steps of the grievance procedure may be invoked in order: STEP 1: The grievor or the Union representative shall deliver the grievance in writing to the Department Head concerned, or if not available to the Human Resources Department, within five (5) working days of the matter having been replied to in 6.02 above. The Department Head or the Human Resources Department shall render a decision in writing and deliver same to the grievor within five (5) working days. STEP 2: Within five (5) working days of the reply being given and received by the grievor and in the event the complaint or grievance is not settled at Step 1, the Union may take the matter up with the Human Resources Manager. A recognized officer of the Union along with the grieving employee may be present at a meeting between the parties. A meeting must be held within ten (10) days of the Company’s receipt of the grievance, unless the parties otherwise agree in writing to extend the timeframe. The Company shall render a decision within five (5) working days of the meeting of Step 2. 6.03 If a settlement of the grievance is not reached at Step 2, then either party may refer the matter to arbitration pursuant to Article 7-Arbitration of the Collective Agreement within twenty (20) calendar days of the decision having been received at Step 2. 6.04 Working days shall exclude Saturday, Sundays and Holidays stipulated in the Collective Agreement. 6.05 The Company agrees to forward by electronic means replies or correspondence relating to grievances to the Union upon issue. It is understood that the failure of the Union to receive such documents will not nullify or void the action taken by the Company. Hard copies shall be mailed to the Union. 6.06 When a grievance or complaint has not been advanced to arbitration within the prescribed time limit, and when there has been no written agreement to extend that time limit, the grievance or complaint shall be deemed to be abandoned.