Common use of Consumer Grievance Procedures Clause in Contracts

Consumer Grievance Procedures. a. The PROVIDER agrees to fully comply with the PAYOR’s CONSUMER Grievance and Appeals Policy and Procedure, Recipient Rights Policies and Procedures, and Incident/Sentinel Event reporting, Policies and Procedures. b. These policies and procedures are located on the PAYOR’s website. The PAYOR agrees to distribute regular updates, as needed, and PROVIDER agrees to maintain updates provided by the PAYOR.

Consumer Grievance Procedures. a. The PROVIDER agrees to fully comply with the PAYOR’s CONSUMER Consumer Grievance and Appeals Policy and Procedure, Recipient Rights Policies and Procedures, and Incident/Sentinel Event reporting, Policies and Procedures. b. . These policies and procedures are located on the PAYOR’s website. The PAYOR agrees to distribute regular updates, as needed, and PROVIDER agrees to maintain updates provided by the PAYOR.