Consumer Satisfaction Surveys. PROVIDER shall participate in MSHN Consumer Satisfaction Surveys. Provider shall identify sources of dissatisfaction, and identify systematic action, when needed, as a result of the findings. Failure to participate in Consumer Satisfaction Surveys may result in contract sanctions.
Appears in 4 contracts
Samples: Recovery Contractual Agreement, Recovery Contractual Agreement, Substance Use Disorder Recovery Contractual Agreement
Consumer Satisfaction Surveys. PROVIDER shall participate in MSHN Consumer Satisfaction Surveys. Provider shall identify sources of dissatisfaction, and identify systematic action, when needed, as a result of the findings. Failure to participate in Consumer Satisfaction Surveys may result in contract sanctions. PROVIDER further agrees to provide data requested by MSHN in order for MSHN to conduct credentialing, quality assurance, and/or utilization management activities concerning consumers.
Appears in 3 contracts
Samples: Treatment Contractual Agreement, Substance Use Disorder Treatment Contractual Agreement, Substance Use Disorder Treatment Contractual Agreement
Consumer Satisfaction Surveys. PROVIDER shall participate in MSHN Consumer Satisfaction Surveys. Provider shall identify sources of dissatisfaction, and identify systematic action, action when needed, as a result of the findings. Failure to participate in Consumer Satisfaction Surveys may result in contract sanctions.
Appears in 2 contracts
Samples: Substance Use Disorder Treatment Contractual Agreement, Substance Use Disorder Treatment Contractual Agreement
Consumer Satisfaction Surveys. PROVIDER shall participate in MSHN Consumer Satisfaction Surveys. Provider shall identify sources of dissatisfaction, and identify systematic action, when needed, as a result of the findings. Failure to participate in Consumer Satisfaction Surveys may result in contract sanctions. PROVIDER further agrees to provide data requested by MSHN in order for MSHN to conduct credentialing, quality assurance, and/or utilization management activities concerning consumers.
Appears in 1 contract
Samples: Substance Use Disorder Treatment Contractual Agreement
Consumer Satisfaction Surveys. PROVIDER shall participate in the administration of the MSHN Consumer Satisfaction Surveysconsumer satisfaction surveys. Provider shall identify sources of dissatisfaction, and identify systematic action, action when needed, as a result of the findings. Failure to participate in Consumer Satisfaction Surveys may result in contract sanctions.
Appears in 1 contract
Samples: Substance Use Disorder Treatment Contractual Agreement
