Quality Assurance and Improvement. The District agrees to cooperate with Crossroads Health in its implementation of effective quality assurance and improvement programs, subject to state and federal laws applying to access to records. Crossroads Health agrees to provide services in accordance with the services authorized by the District, and submit reports as required.
Quality Assurance and Improvement. Policies and procedures relating to SCC’s quality assurance and improvement program, including standards of clinical care delivery promoting evidence-based medicine, patient engagement, and coordination of care (including structures, processes, and outcomes), as necessary and appropriate to accomplish the DSRIP Program’s goals and objectives;
Quality Assurance and Improvement. The Provider agrees to ensure the quality of service provided under this Contract and to ensure the satisfaction of consumers and families through the following methods:
1. The Provider shall develop internal quality assurance and improvement measures and shall comply with quality assurance and improvement activities of DDSN and the South Carolina Department of Health and Human Services (SCDHHS). The Provider further shall allow DDSN or its designee to conduct periodic reviews of the Provider’s administrative and service programs and shall adhere to all rules set forth therein.
2. Provider shall utilize and apply the outcome based performance measurement system as defined by DDSN to include a self-assessment component.
3. The Provider shall perform utilization review through a periodic review of a sample of its records for the purpose of ensuring compliance with Contract requirements.
4. DDSN shall provide consultation and technical assistance to the Provider in the area of quality assurance.
Quality Assurance and Improvement. The pharmacy manager and medical director will meet quarterly to review the activities related to this agreement for quality assurance. Policies and procedures will be revised as needed to promote safe, effective, and efficient patient care. (Appendix 7.
Quality Assurance and Improvement. Vendor will provide continuous quality assurance, quality improvement, and other improvement in Vendor’s performance of the Services through: (i) the identification and implementation of proven techniques and tools from other installations within Vendor’s operations (i.e., best practices); and (ii) the implementation of concrete programs, practices, methodologies, frameworks and other measures designed to improve performance, quality, and delivery time. Vendor’s Tools, which include event correlation applications as more fully described in Schedule A, will also include project management tools and productivity aids, which Vendor will utilize as appropriate in performing the Services. Services Levels shall be appropriately revised upward by the Parties in order to measure and give effect to such continuous quality improvement, subject to the mutual agreement of the parties. Vendor shall undertake any and all charges related to new technology training and/or infrastructure modernization at such time as any such new technology or infrastructure becomes the prevailing industry practice.
Quality Assurance and Improvement. DDA will implement new Quality Assurance checks on a quarterly basis to ensure compliance with the requirements under the policies described in Sections 4.1.2 and 4.1.3 above.
a. DDA will submit to Plaintiffs’ counsel a quarterly Quality Assurance and Improvement report, containing data on both a statewide and regional level that will include the following data:
i. Percentage of pre-referrals sent to supported living providers within five business days of obtaining consent from a client;
ii. Percentage of full referrals sent to supported living providers within two business days of a request from the provider;
iii. Reasons provided by supported living providers for declining pre- referrals;
iv. Reasons provided by supported living providers for declining full referrals;
v. Number of times the Client Critical Case Protocol (CCCP) is initiated pursuant to DDA Policy 4.20;
vi. Number of supported living providers that give notice of intent to terminate services to a client after the CCCP; and of those terminations:
(A) The length of time between a provider’s notice to DDA and DDA’s removal of the client from the provider’s contract;
(B) The number of clients who transition to services in another community setting;
(C) The length of time between a provider’s notice to DDA and the client’s transition to another community setting;
(D) The number of clients who transition to an institutional setting; and
(E) The data described in paragraph 4.4.
vii. Aggregated data from surveys completed by clients and/or their legal representatives at the conclusion of the CCCP addressing satisfaction with the CCCP process.
b. Defendants will use the data collected pursuant to Section 4.1.5 to evaluate the adequacy of Defendants’ waiver-funded supported living program and will outline in the quarterly reports Defendants’ strategies for improving outcomes.
Quality Assurance and Improvement. State regulations and standards relating to the operation of emergency ambulances shall be met at all times. Ambulance Company shall demonstrate to the Board its program of quality assurance/improvement and continuing education guaranteeing ongoing acceptable medical performance by its employees. Ambulance Company shall comply with the Montana EMS guidelines as established by the Montana Board of Medical Examiners (BOME). On-going quality assurance/improvement by Ambulance Company shall be monitored by and under the jurisdiction of the Medical Program Director. Ambulance Companies supervising physician is responsible for providing direction and oversight for continuing education, recertification and provision of care for all Emergency Care Providers (ECP) in accordance with state law. Ambulance Company's Medical Director must practice within Xxxxx and Xxxxx County. Ambulance Company will have access to the first responder records to conduct quality assurance audits and reviews.
Quality Assurance and Improvement. The State shall keep in place the existing quality systems for the waivers/demonstrations/programs that currently exist and will remain intact under the Global 1115 (RIte Care, Rhody Health, Connect Care Choice, RIte Smiles, and PACE). For its Home and Community Based Services System under the Global 1115, the State will utilize a QA/QI plan consistent with the Quality rubric utilized in the CMS section 1915(c) waiver program that will assure the health and welfare of program participants. This QA/QI system will be based on the system utilized in the current aged/disabled waiver, number 0040.90.R5. Components must be added to the QA/QI to monitor and evaluate the health and welfare of the section 1115 expansion programs with limited benefit coverage.
Quality Assurance and Improvement. 55. NCCC shall develop and implement a written functional quality improvement program for medical and mental health care, which shall include development of a written quality improvement plan that includes annual self-evaluation, the provision of evaluations and recommendations regarding clinical guidelines, the selection of performance indicators, internal peer review and the establishment of a Quality Improvement Committee ("QIC"). The QIC shall be responsible for implementation of the quality improvement plan and shall serve as the conduit for all quality improvement activities.
56. The QIC shall be chaired by a physician and shall include a multi-disciplinary review necessary to properly review the status of health care provided to inmates and NCCC. The QIC chair may appoint subcommittees for focused work. The QIC shall meet ten (10) out of twelve (12) months each year, and shall record or take minutes of its meetings and maintain records of documents or files reviewed. The NCCC Quality Improvement Coordinator shall report monthly to the Sheriff, and to the chair of the NUMC's Quality Improvement Council.
57. The quality assurance program shall include an annual work description; a work plan; and a program evaluation.
58. The QIC shall develop written protocols for regularly providing workshops regarding the provision of medical and mental health care to clinical and administrative staff.
Quality Assurance and Improvement. This section describes the activities utilized to assure improvement in quality of care. It may involve assessing the quality of care provided, identifying problems with the delivery of care and designing quality improvement activities to overcome.
