Contractor’s Office. CONTRACTOR shall maintain an office with a telephone in the company’s name where CONTRACTOR conducts business. The office shall be staffed during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time, by at least one employee who can respond to inquiries and complaints, which may be received about the CONTRACTOR’S performance of the Contract. When the office is closed, an answering service shall be provided to receive calls. The CONTRACTOR shall answer calls received by the answering service within two (2) hours of receipt of the call.
Appears in 2 contracts
Samples: Comprehensive Services Agreement, Gang Intervention Program Services Agreement
Contractor’s Office. CONTRACTOR shall maintain an office with a telephone in the company’s name where CONTRACTOR conducts business. The office shall be staffed during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time, by at At least one employee who can respond to inquiries and complaints, which may be received about the CONTRACTOR’S ’s performance of the Contract, shall staff the office during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday. When the office is closed, an answering service shall be provided to receive calls. The CONTRACTOR shall answer calls received by the answering service within two (2) hours of receipt of the call.
Appears in 1 contract
Samples: Contract for Document Imaging and Microfilm Conversion Services
Contractor’s Office. CONTRACTOR shall maintain an office with a telephone in the company’s name where CONTRACTOR conducts business. The office shall be staffed during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time, by at least one employee who can respond to inquiries inquires and complaints, complaints which may be received about the CONTRACTOR’S performance of the Contract. When the office is closed, an answering service shall be provided to receive calls. The CONTRACTOR shall answer calls received by the answering service within two (2) hours of receipt of the call.
Appears in 1 contract
Samples: Clerical Services Agreement
Contractor’s Office. CONTRACTOR shall maintain an office with a telephone in the company’s name where CONTRACTOR conducts business. The office shall be staffed during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time, by at least one employee who can respond to inquiries and complaints, complaints which may be received about the CONTRACTOR’S performance of the Contract. When the office is closed, an answering service shall be provided to receive calls. The CONTRACTOR shall answer calls received by the answering service within two (2) hours of receipt of the call.
Appears in 1 contract
Samples: Contract
Contractor’s Office. CONTRACTOR Contractor shall maintain an office with a telephone in the company’s name where CONTRACTOR Contractor conducts business. The office shall be staffed during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time, by at least one employee who can respond to inquiries and complaints, complaints which may be received about the CONTRACTOR’S Contractor’s performance of the Contract. When the office is closed, an answering service shall be provided to receive calls. The CONTRACTOR Contractor shall answer respond to calls received by the answering service within two (2) hours of receipt of the call.
Appears in 1 contract
Samples: Master Agreement