Contractual Notices. For any contractual notices, the Client shall communicate with the Provider at: xxxxx@xxxxxxxxx.xxx 1. Introduction to Availability SLA 1.1 This Schedule 2 sets out the Provider's availability commitments relating to the Hosted Services. 1.2 In this Schedule 2, "uptime" means the percentage of time during a given period when the Hosted Services are available at the gateway between public internet and the network of the Provider.
Appears in 6 contracts
Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions
Contractual Notices. For any contractual notices, the Client shall communicate with the Provider at: xxxxx@xxxxxxxxx.xxx
1. Introduction to Availability SLA
1.1 This Schedule 2 sets out the Provider's availability commitments relating to the Hosted Services.
1.2 In this Schedule 2, "uptime" means the percentage of time during a given period when the Hosted Services are available at the gateway between public internet and the network of the Providerhosting services provider for the Hosted Services.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions