Control/Quality Assurance Programs. The Participant shall have a written Control Assurance Manual, which is a set of internally agreed standards that provide guidelines for quality management. The manual should provide a systematic approach for evaluation, inspection, testing, calibration, or whatever is needed to monitor and ensure the quality of product. The manual must be approved by the appropriate corporate officer, reviewed on an annual basis, and distributed to the appropriate technical personnel. The Validator’s inspector will determine if the Participant is following its control/quality assurance procedures, including: • A procedure to process customer orders • Procedure for documenting and processing customer complaints or claims of noncompliance, along with applicable forms. • Procedure to document corrective actions, along with applicable forms. • Installation and maintenance instructions that are clear and concise and have a consistent, documented method of distribution to the playground owner and/or operator. • Employee training records as applicable, per attached Addendums. • Procedure for the inspection of incoming material(s), along with applicable forms. • Procedure for manufacturing product. • Procedure for the inspection of finished product. • Procedure and designated location for nonconforming product segregation. • Procedure(s) for preventative maintenance. • Procedure for handling, storage, packaging and delivery, as applicable. • Procedure and criteria for Participant’s contract manufacturer approval and follow-up, as applicable. • Written agreement(s) between the Participant and contract manufacturer(s) shall: 1) be signed by officials of both parties; 2) have a definitive period of at least one year and a renewal provision; 3) have provisions in which the Participant controls the manufacturing process of the contract manufacturer; 4) have provisions for the Participant to accept and assume liability for the certified product it sells, notwithstanding that it was manufactured through a contract or written agreement; 5) include a listing of product(s) being provided by the contract manufacturer as well as the product brand name(s) and model(s) assigned by the participant6) include a statement in the agreement that specifies expected continued quality and compliance to the Standard(s) of product being produced; and 7) ensure applicable test results are current and maintained on file by participant. • Calibration documents for test equipment used for certification, as applicable. Calibration certificates shall be NIST (or equivalent) traceable. • Follow-up procedures for manufacturing locations and suppliers that differ from the main office location, if applicable, including verification that written agreements are in place. • The information relative to manufacturing sites in Section 4.2.4 will be reviewed and clarifications obtained of which certified products are made at each location, also establish the best way to ensure this information is updated to the Validator quarterly or whenever changed. • If manufacturing locations that differ from the main office location are utilized, a method to track orders back to specific manufacturing locations.
Appears in 2 contracts
Samples: License Agreement, License Agreement
Control/Quality Assurance Programs. The Participant shall have a written Control Assurance Manual, which is a set of internally agreed standards that provide guidelines for quality management. The manual should provide a systematic approach for evaluation, inspection, testing, calibration, or whatever is needed to monitor and ensure the quality of product. The manual must be approved by the appropriate corporate officer, reviewed on an annual basis, and distributed to the appropriate technical personnel. The Validator’s inspector will determine if the Participant is following its control/quality assurance procedures, including: • A procedure to process customer orders • Procedure for documenting and processing customer complaints or claims of noncompliance, along with applicable forms. • Procedure to document corrective actions, along with applicable forms. • Installation and maintenance instructions that are clear and concise and have a consistent, documented method of distribution to the playground owner and/or operator. • Employee training records as applicable, per attached Addendums. • Procedure for the inspection of incoming material(s), along with applicable forms. • Procedure for manufacturing product. • Procedure for the inspection of finished product. • Procedure and designated location for nonconforming product segregation. • Procedure(s) for preventative maintenance. • Procedure for handling, storage, packaging and delivery, as applicable. • Procedure and criteria for Participant’s contract manufacturer approval and follow-upfollow‐up, as applicable. • Written agreement(s) between the Participant and contract manufacturer(s) shall: 1) be signed by officials of both parties; 2) have a definitive period of at least one year and a renewal provision; 3) have provisions in which the Participant controls the manufacturing process of the contract manufacturer; 4) have provisions for the Participant to accept and assume liability for the certified product it sells, notwithstanding that it was manufactured through a contract or written agreement; 5) include a listing of product(s) being provided by the contract manufacturer as well as the product brand name(s) and model(s) assigned being provided by the participant6certified Participant; 6) include reseller’s private labelled brand name(s); 7) include a statement in the agreement that specifies expected continued quality and compliance to the Standard(s) of product being produced; and 7) 8) ensure applicable test results are current and maintained on file by participantfile. • Calibration documents for test equipment used for certification, as applicable. Calibration certificates shall be NIST (or equivalent) traceable. • Follow-up Follow‐up procedures for manufacturing locations and suppliers that differ from the main office location, if applicable, including verification that written agreements are in place. • The information relative to manufacturing sites in Section 4.2.4 will be reviewed and clarifications obtained of which certified products are made at each location, also establish the best way to ensure this information is updated to the Validator quarterly or whenever changed. • If manufacturing locations that differ from the main office location are utilized, a method to track orders back to specific manufacturing locations.
Appears in 1 contract
Samples: License Agreement
Control/Quality Assurance Programs. The Participant shall have a written Control Assurance Manual, which is a set of internally agreed standards that provide guidelines for quality management. The manual should provide a systematic approach for evaluation, inspection, testing, calibration, or whatever is needed to monitor and ensure the quality of product. The manual must be approved by the appropriate corporate officer, reviewed on an annual basis, and distributed to the appropriate technical personnel. The Validator’s inspector will determine if the Participant is following its control/quality assurance procedures, including: • A procedure to process customer orders • Procedure for documenting and processing customer complaints or claims of noncompliance, along with applicable forms. • Procedure to document corrective actions, along with applicable forms. • Installation and maintenance instructions that are clear and concise and have a consistent, documented method of distribution to the playground owner and/or operator. • Employee training records as applicable, per attached Addendums. • Procedure for the inspection of incoming material(s), along with applicable forms. • Procedure for manufacturing product. • Procedure for the inspection of finished product. • Procedure and designated location for nonconforming product segregation. • Procedure(s) for preventative maintenance. • Procedure for handling, storage, packaging and delivery, as applicable. • Procedure and criteria for Participant’s contract manufacturer approval and follow-up, as applicable. • Written agreement(s) between the Participant and contract manufacturer(s) shall: 1) be signed by officials of both parties; 2) have a definitive period of at least one year and a renewal provision; 3) have provisions in which the Participant controls the manufacturing process of the contract manufacturer; 4) have provisions for the Participant to accept and assume liability for the certified product it sells, notwithstanding that it was manufactured through a contract or written agreement; 5) include a listing of product(s) being provided by the contract manufacturer as well as the product brand name(s) and model(s) assigned being provided by the participant6certified Participant; 6) include xxxxxxxx’s private labelled brand name(s); 7) include a statement in the agreement that specifies expected continued quality and compliance to the Standard(s) of product being produced; and 7) 8) ensure applicable test results are current and maintained on file by participantfile. • Calibration documents for test equipment used for certification, as applicable. Calibration certificates shall be NIST (or equivalent) traceable. • Follow-up procedures for manufacturing locations and suppliers that differ from the main office location, if applicable, including verification that written agreements are in place. • The information relative to manufacturing sites in Section 4.2.4 will be reviewed and clarifications obtained of which certified products are made at each location, also establish the best way to ensure this information is updated to the Validator quarterly or whenever changed. • If manufacturing locations that differ from the main office location are utilized, a method to track orders back to specific manufacturing locations.
Appears in 1 contract
Samples: License Agreement