CREDITABLE PERFORMANCE SPECIFICATION. Specification: Wholesale UAT E2E Environment Availability Definition: WSE2EAT1 and WSE2EAT2 Environment Availability has been defined as the hours of [**]. Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of one page was omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**].
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)
CREDITABLE PERFORMANCE SPECIFICATION. Specification: Wholesale UAT E2E Environment Availability Definition: WSE2EAT1 and WSE2EAT2 Environment Availability has been defined as the hours of [**]. Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of one page was two pages were omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**].] 63 SLA Management
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)
CREDITABLE PERFORMANCE SPECIFICATION. Specification: Wholesale UAT E2E Environment Availability Definition: WSE2EAT1 UAT E2EAT1 and WSE2EAT2 E2EAT2 Environment Availability has been defined as the hours of [**]. Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of one page was two pages were omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**].
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)
CREDITABLE PERFORMANCE SPECIFICATION. Specification: Wholesale UAT E2E Environment Availability Definition: WSE2EAT1 and WSE2EAT2 Environment Availability has been defined as the hours of [**]. ] Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of one page was omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**].
Appears in 1 contract
Samples: Customer Care and Billing Services Agreement (Amdocs LTD)