CPS MEASURES. Set forth below is a chart [**] Individual CPS BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**] Amdocs 66 SLA Management
2. Online Service Interruption
CPS MEASURES. Each Measurement Period, Amdocs shall summarize the CSM Response Times for all CBF Transactions [**]. [**] All CSM CBF transactions are a part of this measurement. [**] ------------------ INDIVIDUAL CPS BGYR STATE [**] [**] [**] ------------------------- ---- ---- ---- Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] Privileged and Confidential
CPS MEASURES. Set forth below is a chart depicting the CPS measurements and related Individual CPS BGYR States for eCare response time: All eCARE transactions are a part of this measurement. [**] ------------------ INDIVIDUAL CPS BGYR STATE [**] [**] [**] ------------------------- ---- ---- ---- Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] Privileged and Confidential
CPS MEASURES. Set forth below is a chart depicting the CPS measures and related Individual CPS BGYR States for CDR Rating Throughput. The Individual CPS BGYR State shall be the least favorable BGYR State with respect to monthly performance or with respect to transmittals missed on any given day during the Measurement Period. BGYR STATE [**] ---------- ---- Blue [**] Green [**] Yellow [**] Red [**]
CPS MEASURES. Set forth below is a chart [**] INDIVIDUAL CPS BGYR STATE [**] ------------------------- ---- Blue [**] Green [**] Yellow [**] Red [**] Privileged and Confidential
CPS MEASURES. Each Measurement Period, Amdocs shall summarize the FDT Response Times for all CBF Transactions [**] The parties have agreed that the Performance Analyzer Tool provides measurements that closely approximate Amdocs' responsibilities for CBF Transaction processing, [**] All FDT CBF transactions will be measured.
CPS MEASURES. Set forth below is a chart depicting the CPS measures and related Individual CPS BGYR States for WM response time. [**] Individual CPS BGYR State [**] [**] Blue [**] [**] Green [**] [**] Yellow [**] [**] Red [**] [**]
CPS MEASURES. Set forth below is a chart depicting the CPS measures and related Individual CPS BGYR States for sView response time. Individual CPS BGYR State [**] [**] [**] Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] [**].
CPS MEASURES. Set forth below is a chart depicting the CPS measures and related Individual CPS BGYR States for iCare response time. Single Subscriber Scoring Table: Table: 7.3.2.1 Individual CPS BGYR State [**] [**] [**] Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] [**]. Multi Subscriber Scoring Tables: Table 7.3.2.2 Individual CPS BGYR State [**] [**] [**] Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] [**]. Multi Subscriber Scoring Tables: Table 7.3.2.3 Individual CPS BGYR State [**] [**] [**] Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] [**]. Multi Subscriber Scoring Tables: Table 7.3.2.4 Individual CPS BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**]
CPS MEASURES. [**] ------------------ INDIVIDUAL CPS BGYR STATE [**] [**] [**] ------------------------- ------------------ Blue [**] [**] [**] Green [**] [**] [**] Yellow [**] [**] [**] Red [**] [**] [**] Privileged and Confidential INDIVIDUAL CPS BGYR STATE [**] ------------------------- ---- Blue [**] Green [**] Yellow [**] Red [**] To achieve an [**] Privileged and Confidential
