Common use of CUSTOMER DATA INCIDENT MANAGEMENT AND NOTIFICATION Clause in Contracts

CUSTOMER DATA INCIDENT MANAGEMENT AND NOTIFICATION. AudioCodes maintains security incident management policies and procedures specified in the Security and Privacy Documentation and shall notify Customer without undue delay after becoming aware of the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Customer Data transmitted, stored or otherwise Processed by AudioCodes or its Sub-processors of which AudioCodes becomes aware (a “Customer Data Incident”). AudioCodes shall make reasonable efforts to identify the cause of such Customer Data Incident and take those steps as AudioCodes deems necessary and reasonable to remediate the cause of such a Customer Data Incident to the extent the remediation is within AudioCodes reasonable control. The obligations herein shall not apply to incidents that are caused by Customer.