Customer Service Support. Licensee will provide customer service support accessible to Trustees twenty-four (24) hours per day, seven (7) days per week. For purposes of this provision, “accessible” means that Licensee will provide a designated customer service telephone number with a voice mail system which records the time and date of the call. Licensee agrees that it will respond to Trustees’ messages on this designated customer service voice mail system within twenty-four
Appears in 4 contracts
Samples: Master Enabling Agreement, Master Enabling Agreement, Master Enabling Agreement
