Customer Service Team. The Customer Service Team (CST) is the primary technical point of contact for the Customer. They take care of the acceptance, registration, classification and handling of incidents, service requests and change requests. CST: Interconnect Emergency Service (Out of Office Hours Service) (24/7): Email: +00 00-0000000 + 00 00-0000000 / + 00 00-0000000 (backup) Monday - Thursday Friday 08.00 - 19.00 08.00 - 17.30
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Customer Service Team. The Customer Service Team (CST) is the primary technical point of contact for the Customer. They take It takes care of the acceptance, registration, classification and handling of incidents, service requests and change requests. CST: Interconnect Emergency Service (Out of Office Hours Service) (24/7): Email: +00 00+0000-0000000 + 00 003173-0000000 8800012 / + 00 003173-0000000 8999912 (backup) Monday - Thursday Friday 08.00 - 19.00 08.00 - 17.30
Appears in 1 contract
Samples: Service Level Agreement
Customer Service Team. The Customer Service Team (CST) is the primary technical first point of contact for the Customer. They take It takes care of the acceptance, the registration, classification and handling closure of incidents, service requests incidents and change service-requests. CST: "Interconnect Emergency Service Storingsdienst" (Out of Office Hours Service) (24/7): Email: +00 00+0000-0000000 + 00 003173-0000000 8800012 / + 00 003173-0000000 8999912 (backup) Monday - Thursday Friday 08.00 - 19.00 08.00 - 17.30
Appears in 1 contract
Samples: Service Level Agreement