Common use of Customer Support Manager Clause in Contracts

Customer Support Manager. IAE will assign a Customer Support Manager for Spirit who will coordinate the business and technical services needed to support such Spirit’s Engines. The Customer Support Manager, based at IAE’s headquarters, provides a direct liaison between the Spirit’s Engineering, Maintenance, Operations, Logistics, Commercial and Financial organizations and the corresponding functions within IAE. The Customer Support Manager assigned to Spirit is responsible for coordinating and monitoring the effort of the Product Support Department functional organization to achieve timely and responsive support for Spirit. The Customer Support Manager provides the following specific services to the airline customer: (a) Readiness Program and planning prior to EIS; (b) Technical recommendations and information; *****Confidential portions of the material have been omitted and filed separately with the Securities and Exchange Commission. Exhibit 10.3 (c) Engine Maintenance Management Plans; (d) Refurbishment, Modification and Conversion program planning assistance; (e) Coordination of customer repair, maintenance and logistics requirements with the appropriate Product Support functional groups; and (f) Assist with critical engine warranty/service policy claims.

Customer Support Manager. IAE will assign a Customer Support Manager for Spirit who will coordinate the business and technical services needed to support such Spirit’s Engines. The Customer Support Manager, based at IAE’s headquarters, provides a direct liaison between the Spirit’s Engineering, Maintenance, Operations, Logistics, Commercial and Financial organizations and the corresponding functions within IAE. The Customer Support Manager assigned to Spirit is responsible for coordinating and monitoring the effort of the Product Support Department functional organization to achieve timely and responsive support for Spirit. The Customer Support Manager provides the following specific services to the airline customer: (a) Readiness Program and planning prior to EIS; (b) Technical recommendations and information; *****Confidential portions of the material have been omitted and filed separately with the Securities and Exchange Commission. Exhibit 10.3. (c) Engine Maintenance Management Plans; (d) Refurbishment, Modification and Conversion program planning assistance; (e) Coordination of customer repair, maintenance and logistics requirements with the appropriate Product Support functional groups; and (f) Assist with critical engine warranty/service policy claims.

Customer Support Manager. IAE will assign a Customer Support Manager for Spirit who will coordinate the business and technical services needed to support such Spirit’s Engines. The Customer Support Manager, based at IAE’s headquarters, provides a direct liaison between the Spirit’s Engineering, Maintenance, Operations, Logistics, Commercial and Financial organizations and the corresponding functions within IAE. The Customer Support Manager assigned to Spirit is responsible for coordinating and monitoring the effort of the Product Support Department functional organization to achieve timely and responsive support for Spirit. The Customer Support Manager provides the following specific services to the airline customer: (a) Readiness Program and planning prior to EIS; (b) Technical recommendations and information; (c) Engine Maintenance Management Plans; *****Confidential portions of the material have been omitted and filed separately with the Securities and Exchange Commission. Exhibit 10.3 (c) Engine Maintenance Management Plans;. (d) Refurbishment, Modification and Conversion program planning assistance; (e) Coordination of customer repair, maintenance and logistics requirements with the appropriate Product Support functional groups; and (f) Assist with critical engine warranty/service policy claims.