Data Subject Request and Assistance to Subscriber. With respect to a request from a Data Subject to exercise the Data Subject's right to restrict Processing, right to erasure, right to rectification, right to access, right not to be subject to an automated individual decision making or data portability, the parties understand and agree upon the following:
(a) Zoho agrees to promptly notify the Subscriber about any request received directly from the data subjects without responding to that request. However, Subscriber agrees that Zoho is authorised to respond to the requests from data subjects before notifying Subscriber in order to establish that the request is in respect of Personal Data processed by Zoho on behalf of the Subscriber.
(b) Zoho shall assist Subscriber by implementing appropriate technical and organizational measures to enable the Subscriber to fulfil its obligation to respond to a Data Subject's request, to the extent that such assistance is to be provided under Applicable Data Protection Laws. Where Subscriber requests Zoho's assistance and Zoho has already enabled Subscriber to comply with such requests by implementing appropriate technical and organizational measures, Zoho shall have the right to charge the Subscriber for any reasonable costs or expenses incurred by Zoho in order to assist Subscriber with request(s) from Data Subjects.
