Declining Interpreters or Auxiliary Aids Sample Clauses

Declining Interpreters or Auxiliary Aids. As set forth throughout this Agreement, HealthEast agrees to provide auxiliary aids and services, including Qualified Sign Language Interpreters to deaf and hard of hearing Patients and Companions. The Parties recognize that certain situations may arise in which a Patient or Companion voluntarily refuses the use of a sign language interpreter or auxiliary aid after being fully informed of the availability of these services (at no charge to them. In the interest of Patient rights, the Parties agree that this Agreement does not require HealthEast to force a Patient to use an auxiliary aid or sign language interpreter unless the health care provider determines that effective communication cannot be achieved without an interpreter. If a Patient or Companion voluntarily refuses an auxiliary aid or sign language interpreter after his or her right to receive those services has been fully explained via an appropriate mode of communication, HealthEast may ask the Patient to sign a form to document the Patient's refusal. However, under no circumstance shall HealthEast utilize a form to discourage a Patient or Companion from receiving the use of a sign language interpreter or auxiliary aid or because the Hospital is unable to provide an interpreter or locate an appropriate auxiliary aid. Any efforts by HealthEast to discourage the use of a sign language interpreter or auxiliary aid shall be considered a violation of this Agreement.
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