Depot Service. If a problem with your product cannot be resolved via telephone or through the use of a CRU, your product will be repaired or replaced at a designated service center. You are responsible for disconnecting the product and packing it in the shipping container along with any other parts or information required by Lenovo, and return product to the designated service center. Shipping expenses will be paid by the Service Provider.
Appears in 9 contracts
Samples: Personal Computing Devices Services Agreement, Personal Computing Devices Services Agreement, Personal Computing Devices Services Agreement
Depot Service. If a problem with your Your product cannot be resolved via telephone or through the use of a customer replaceable unit (“CRU”), your Your product will be repaired or replaced at a designated service center. You are responsible for disconnecting the product and packing it in the Lenovo provided shipping container along with any other parts or information required by Lenovo, and for the return of Your product to the designated service center. Shipping expenses will be paid by the Service ProviderLenovo designated service provider. A courier will pick up Your product and deliver it to the service center. The service provider will return the repaired or replacement product to You at its expense.
Appears in 5 contracts
Samples: Warranty Services Agreement, Warranty Services Agreement, Warranty Services Agreement
Depot Service. If a problem with your product cannot be resolved via telephone or through the use of a customer replaceable unit (“CRU”), your product will be repaired or replaced at a designated service center. You are responsible for disconnecting the product and packing it in the Lenovo provided shipping container along with any other parts or information required by Lenovo, and for the return of your product to the designated service center. Shipping expenses will be paid by the Service ProviderLenovo designated service provider. A courier will pick up your product and deliver it to the service center. The service provider will return the repaired or replacement product to you at its expense.
Appears in 2 contracts
Samples: Warranty Services Agreement, Warranty Services Agreement
Depot Service. If a problem with your product cannot be resolved via telephone or through the use of a CRU, your product will be repaired or replaced at a designated service center. You are responsible for disconnecting the product and packing it in the shipping container along with any other parts or information required by Lenovo, and return product to the designated service center. Shipping expenses will be paid by the Service Provider. Upon resolution, Lenovo will ship the product at your registered location. You will be liable for the cost of any parts not packaged and mailed with the product.
Appears in 1 contract
