Development and Planning of Products and Processes. If the products have been developed by the supplier himself, the supplier will ensure that all documents such as drawings, specifications, part lists and CAD data will be provided to the customer in time to enable him to plan his production. If the supplier is charged with the development of a product, tools, machines or devices, the customer will provide a specification book containing all the required information and documents. The supplier will check all the documents received for completeness, plausibility and consistency. If he detects defects or contradictions, he will notify the customer of these immediately and clarify the matter together with the customer. This has to be done by common accord. As early as in the planning phase of product and processes, the supplier will already apply cross-departmental approaches. Upon the customer’s request the supplier will grant access to the documentation of the project management to the customer, if such data is relevant for the common project. During the development phase, preventive methods for advance quality planning will be agreed between the customer and the supplier according to the APQP guidelines (e.g. feasibility analysis, FMEA etc.). Experience from previous comparable projects will be taken into account. Features with special requirements to documentation and archiving will be determined. The parties to the agreement will agree on and document the production and testing conditions for prototypes, first samples and pilot production with the aim of producing the parts in the best possible close-to-production conditions. The produced prototypes or first samples will be presented to the customer for release by means of a first sample test report. At the time of presenting the first samples, the customer will be provided with evidence concerning the materials and ingredients used within the framework of the RoHS, WEEE and REACH directives. In addition, at the time of presentation of the first samples or prototypes, the customer will provide evidence of the provisional process capability. The supplier will present appropriate analysis procedures to confirm the appropriateness of production plants and testing procedures for the agreed product and process features (evidence of process capability). If no evidence on the agreed ability values is presented, the supplier will optimise his processes and plants accordingly to guarantee continuous compliance with the agreed ability values. The following ability ...
