Diagnostics Data. In the event DI requests any data dumps, logs, or any other documentation from Customer to resolve a reported Software Error, such information shall be forwarded by overnight courier at Customer’s expense or through electronic means such as e-mail, remote access, or FTP.
Diagnostics Data. In the event Data Innovations requests any data dumps, logs or any other documentation from Customer to resolve a reported M&S issue, such information shall be forwarded by overnight courier at Customer’s expense or through electronic means such as e-mail, remote access, or FTP.