Common use of Disputes Over Excess Contamination Charges Clause in Contracts

Disputes Over Excess Contamination Charges. If Service Recipient disputes a 796 contamination charge (which must be within 30 days of them being assessed), Contractor will temporarily 797 halt any contamination charge and/or increased Maximum Service Rate resulting from increasing the 798 Collection Container size, or collection frequency, and Contractor may request a ruling by the City Manager 799 to resolve the dispute. During the pendency of any request, Contractor may restore Container size or 800 number, or collection frequency to the prior levels. A request by Contractor to the City Manager to rule on 801 any such dispute must be filed within ten (10) Business Days of Contractor’s halting of contamination charge, 802 or increased Maximum Rate, and must include written documentation and digital/visual evidence of ongoing 803 overall problems. The City Manager may request a meeting (in person or phone) with both the Service 804 Recipient and Contactor to resolve the dispute. Following such a meeting, the City Manager will rule on the 805 dispute within ten (10) Business Days, and the City Manager’s decision on resolving the dispute between 806 and Service Recipient will be final. If the City Manager rules in favor of the Service Recipient, Contractor will 807 credit the disputed contamination charges or increased Maximum Service Rate. If the City Manager rules in 808 favor of Contractor, Contractor may charge Service Recipient the prior halted contamination charge and/or 809 increased Maximum Service Rate resulting from increasing the Collection Container size or collection 810 frequency and may follow the steps in Section 7.07 for collection of delinquent accounts.

Appears in 1 contract

Samples: Agreement

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Disputes Over Excess Contamination Charges. If Service Recipient disputes a 796 contamination charge (which must be within 30 days of them being assessed), Contractor will temporarily 797 halt any contamination charge and/or increased Maximum Service Rate resulting from increasing the 798 Collection Container size, or collection frequency, and Contractor may request a ruling by the City Manager 799 to resolve the dispute. During the pendency of any request, Contractor may restore Container size or 800 number, or collection frequency to the prior levels. A request by Contractor to the City Manager to rule on 801 any such dispute must be filed within ten (10) Business Days of Contractor’s halting of contamination charge, 802 or increased Maximum Rate, and must include written documentation and digital/visual evidence of ongoing 803 overall problems. The City Manager may request a meeting (in person or phone) with both the Service 804 Recipient and Contactor to resolve the dispute. Following such a meeting, the City Manager will rule on the 805 dispute within ten (10) Business Days, and the City Manager’s decision on resolving the dispute between 806 and Service Recipient will be final. If the City Manager rules in favor of the Service Recipient, Contractor will 807 credit the disputed contamination charges or increased Maximum Service Rate. If the City Manager rules in 808 favor of Contractor, Contractor may charge Service Recipient the prior halted contamination charge and/or 809 increased Maximum Service Rate resulting from increasing the Collection Container size or collection 810 frequency and may follow the steps in Section 7.07 Article 4.04 for collection of delinquent accounts.

Appears in 1 contract

Samples: Collection Services Agreement

Disputes Over Excess Contamination Charges. If Service Recipient disputes a 796 contamination charge (which must be within 30 days of them being assessed), Contractor will temporarily 797 halt any contamination charge and/or increased Maximum Service Rate resulting from increasing the 798 Collection Container size, or collection frequency, and Contractor may request a ruling by the City Manager 799 Agreement Administrator to resolve the dispute. During the pendency of any request, Contractor may restore Container size or 800 number, or collection frequency to the prior levels. A request by Contractor to the City Manager Agreement Administrator to rule on 801 any such dispute must be filed within ten (10) Business Days of Contractor’s halting of contamination charge, 802 or increased Maximum Rate, and must include written documentation and digital/visual evidence of ongoing 803 overall problems. The City Manager Agreement Administrator may request a meeting (in person or phone) with both the Service 804 Recipient and Contactor to resolve the dispute. Following such a meeting, the City Manager Agreement Administrator will rule on the 805 dispute within ten (10) Business Days, and the City ManagerAgreement Administrator’s decision on resolving the dispute between 806 Contractor and Service Recipient will be final. If the City Manager Agreement Administrator rules in favor of the Service Recipient, Contractor will 807 credit the disputed contamination charges or increased Maximum Service Rate. If the City Manager Agreement Administrator rules in 808 favor of Contractor, Contractor may charge Service Recipient the prior halted contamination charge and/or 809 increased Maximum Service Rate resulting from increasing the Collection Container size or collection 810 frequency and may follow the steps in Section 7.07 Article 4.04 for collection of delinquent accounts.

Appears in 1 contract

Samples: Collection Services Agreement

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Disputes Over Excess Contamination Charges. If Service Recipient disputes a 796 contamination charge (which dispute must be received by CITY within 30 days of them being assessed), Contractor will CITY shall temporarily 797 halt any contamination charge and/or increased Maximum Service Rate resulting from increasing the 798 Collection Container size, Cart or Bin size or collection frequency, and Contractor may request a ruling by the City Manager 799 to resolve the dispute. During the pendency of any request, Contractor may restore Container size or 800 number, or collection frequency to the prior levels. A request rule by Contractor to the City Manager to rule on 801 any such dispute must be filed within ten (10) Business Days of ContractorCITY’s halting of contamination charge, 802 or increased Maximum Rate, and must include written documentation and digital/visual evidence of ongoing 803 overall problems. The City Manager may request a meeting (in person or phone) with both the Service 804 Recipient and Contactor CONTACTOR to resolve the dispute. Following such a meeting, the City Manager will rule on the 805 dispute within ten (10) Business Days, and the City Manager’s decision on resolving the dispute between 806 and Service Recipient will be final. If the City Manager rules in favor of the Service Recipient, Contractor the CITY will 807 credit the disputed contamination charges or increased Maximum Service Rate. If the City Manager rules in 808 favor of ContractorCONTRACTOR, Contractor CITY may charge Service Recipient the prior halted contamination charge and/or 809 increased Maximum Service Rate resulting from increasing the Collection Container size Cart or Bin number, size, or collection 810 frequency and may follow the steps in Section 7.07 for collection of delinquent accountsfrequency.

Appears in 1 contract

Samples: Collection Services Agreement

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