Duration of Service. 1 The 1-year warranty provides covers for a period 365 days from the date the product was purchased new from Midwich. 2 The 2-year warranty provides cover for a period of 2 years from the date the product was purchased new from Midwich. 3 The 3-year warranty provides cover for a period of 3 years from the date the product was purchased new from Midwich. 5 The 5-year warranty provides cover for a period of 5 years from the date the product was purchased new from Midwich. Extended warranty services are only available within UK Mainland. The product must be situated within mainland UK. Warranty services are not available in Northern Ireland, the Republic of Ireland, or any islands not having a direct road connection to them including the Isle of Wight. Product repairs under this service are obtained by contacting Midwich via the Mi Support helpdesk. The service is an extension to the standard warranty service provided with the product. The service to be provided will depend upon the product you have purchased. We will advise you which of the following services is to be provided: Replacement We will arrange for a replacement product to be dispatched to your specified address next working day and for the faulty product to be collected. Replacement products will be equivalent to the product being replaced. Collect, Repair, Return We will arrange to collect the faulty product from your specified address within 7 working days. On-site If you require onsite technical support we will arrange - for an additional fee - for an engineer to visit your specified address. Details and pricing are available upon request.
Appears in 11 contracts
Samples: Dexon Extended Warranty Service Agreement, Extended Warranty Service Agreement, Extended Warranty Service Agreement
Duration of Service. 1 The 1-year warranty provides covers for a period 365 days from the date the product was purchased new from Midwich. 2 The 2-year warranty provides cover for a period of 2 years from the date the product was purchased new from Midwich. 3 The 3-year warranty provides cover for a period of 3 years from the date the product was purchased new from Midwich. 5 The 5-year warranty provides cover for a period of 5 years from the date the product was purchased new from Midwich. Extended warranty services are only available within UK Mainland. The product must be situated within mainland UK. Warranty services are not available in Northern Ireland, the Republic of Ireland, or any islands not having a direct road connection to them including the Isle of Wight. Product repairs under this service are obtained by contacting Midwich via the Mi Support helpdesk. The service is an extension to the standard warranty service provided with the product. The service to be provided will depend upon the product you have purchased. We will advise you which of the following services is to be provided: Replacement We If approved, we will arrange for a replacement product to be dispatched to your specified address next working day and for the faulty product to be collected. Replacement products will be equivalent to the product being replaced. Customized products such as card modular hardware or bespoke hardware configurations are not available next day. We operate a best endeavors service to arrange a replacement product as soon as practicable. Collect, Repair, Return We will arrange to collect the faulty product from your specified address within 7 working days. On-site If you require onsite technical support we will arrange - for an additional fee - for an engineer to visit your specified address. Details and pricing are available upon request.
Appears in 1 contract
Samples: Extended Warranty Service Agreement