Emergency Orders. Vendor(s) shall provide 24 hour, 7 day a week emergency service to the County under the contract. During regular work hours (Monday through Friday, 8:00 A.M. to 5:00 P.M.), emergency service response time (defined as the time from acknowledged notification to arrival on-site) shall be within two (2) hours after notification by the County. During other than regular work hours, the emergency response time, as defined above, shall be within two (2) hours after notification by the County.
Appears in 5 contracts
Samples: Vendor and Supplier Contracts, Power Generating & Pumping Systems Pre Qualification Agreement, Vendor and Supplier Contracts