End-User Groups. The operational value of COBACORE functionality is evaluated during the intermediate evaluation for the following user groups: - Affected community: festival guests (including artists) and festival organisers. - Supporting community: surrounding residents, family, friends and others - NGO’s: on and off scene aid workers of the Netherlands Red Cross (NLRC) - Government: on scene and off scene representatives of municipality and emergency services (police, fire department & ambulances) and partners (critical infrastructure, military).
End-User Groups phamax represents to Client that it established prior to the Client agreement Date and agrees that it will maintain following the agreement Date, at least one end-user group that: (a) meets at least once annually; and (b) provides a forum for phamax's customers to share experiences and best practices and provide input to phamax on its future product development efforts. phamax shall permit at least two (2) Client- designated representatives to participate in such end-user group(s). SERVICE LEVEL AGREEMENT
