New SLAs Sample Clauses

New SLAs. 16 5. EMPLOYEES ........................................................... 17 6.
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New SLAs. Subject to the further terms of this section, Client shall have the right to add a new SLA for a SaaS Solution, or to modify an existing SLA for a SaaS Solution, by sending a written request to phamax, in which case the parties shall engage in good faith negotiations in an effort to reach agreement on the definition, MSL, measurement methodology, and other aspects of the new or modified SLA, within sixty (60) days following phamax's receipt of Client request for the new or modified SLA. The effective start date for the new or modified SLA will be the first full calendar month following the date on which the parties have reached agreement on the new or modified SLA.
Sample 1

Related to New SLAs

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