Customer Feedback. The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints and surveys. Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the PM, as opposed to the contractor. Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints. Any customer complaints will be investigated by the PM using the Quality Assurance Monitoring Form – Customer Complaint Investigation, identified in Attachment A4.
Customer Feedback. WSP may from time to time request CUSTOMER to provide certain information or content by which the End User can be identified when using the SaaS Service including the control panel, and the registration functionality that are compatible with the WSP Software. WSP will only use and protect such information in accordance with the DPA. WSP shall have a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate into the SaaS Services any suggestions, enhancement requests, recommendations or other feedback provided by Customer, including End Users, relating to the operation of the SaaS Services.
Customer Feedback. If Customer provides Google Feedback about the Services, then Google may use that information without obligation to Customer, and Customer hereby irrevocably assigns to Google all right, title, and interest in that Feedback.
Customer Feedback provide Medis with timely customer feedback regarding Product performance and operational issues, claims and complaints;
Customer Feedback. This relates to comments, suggestions, or materials (including, to the extent disclosed to Acceleratio, any end-user modifications, but excluding end-user plug-ins) that end-users may provide to Acceleratio, about or in connection with the products, including any ideas, concepts, know- how, or techniques contained therein. The end-user may provide feedback in connection with maintenance and otherwise. The end-user hereby grants Acceleratio a worldwide, royalty-free, non-exclusive, perpetual and irrevocable license to use, copy, modify, and otherwise exploit the feedback for any purpose, including incorporating or implementing the feedback in the products. The end- user agrees that Acceleratio may exploit all feedback without any restriction or obligation on account of intellectual property rights or otherwise. For clarity, no feedback will be deemed the end-user’s confidential information, and nothing in this agreement (including Section 12 (Confidentiality)) limits Acceleratio’s right to independently use, develop, evaluate, or market products, whether incorporating feedback or otherwise.
Customer Feedback. Technical data or suggestions contained in oral or written communications provided by Purchasing Entity regarding modifications or improvements to a Provider Product or Service.
Customer Feedback. Supplier shall own all right, title, and interest to any suggestions, ideas, enhancement requests, feedback, recommendations, or other information provided by Customer to Supplier relating to the improvement of the Products (“Customer Feedback”). Supplier shall have no obligation to Customer with regard to the Customer Feedback. Customer shall have no obligation to provide Customer Feedback.
Customer Feedback. Any Feedback is and shall be given voluntarily. Customer hereby grants to Perforce an irrevocable, non-exclusive, perpetual, royalty-free, transferrable license, with right to sublicense, to use and incorporate into its products and services any Feedback and to disclose, reproduce, distribute, and otherwise exploit the Feedback without attribution to Customer. Feedback, even if designated as confidential, shall not create any confidentiality obligation hereunder.
Customer Feedback. Customer assigns to ChyronHego any suggestion, enhancement, request, recommendation, correction or other feedback provided by Customer relating to the use of the ChyronHego Products and Services. ChyronHego may use such submissions as it deems appropriate in its sole discretion.
Customer Feedback. Compliments, suggestions and complaints There are four ways that you can provide us with your feedback:
