Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition. 9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing: 9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests at the MTFs TSCs, or other sites mutually agreed to by the contractor, TAO Director, and the MTF Commander, or by mail, telephone, Government furnished web-based enrollment system/application, or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests by mail, telephone, or other secure means determined by the contractor. 9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request does not contain a mailing address, the enrollment request should be developed for a mailing address. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.4. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does not contain an address, or if the enrollment request contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record. 9.2.3 Unless the Government has waived the signature requirement, enrollment requests must be submitted by the sponsor, spouse, or other legal guardian of the beneficiary via one of the official enrollment request options (see paragraph 3.6). 9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 4 contracts
Samples: Tricare Overseas Program Eligibility and Enrollment, Tricare Overseas Program Eligibility and Enrollment, Tricare Overseas Program Eligibility and Enrollment
Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition.
9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing:
9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests at the MTFs TSCs, or other sites mutually agreed to by the contractor, TAO Director, and the MTF CommanderDirector, or by mail, telephone, Government furnished web-based enrollment system/application, or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests by mail, telephone, or other secure means determined by the contractor.
9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request does not contain a mailing address, the enrollment request should be developed for a mailing address. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.4. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does not contain an address, or if the enrollment request contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record.
9.2.3 Unless the Government has waived the signature requirement, enrollment requests must be submitted by the sponsor, spouse, or other legal guardian of the beneficiary via one of the official enrollment request options (see paragraph 3.6).
9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 2 contracts
Samples: Tricare Overseas Program Eligibility and Enrollment, Tricare Overseas Program Eligibility and Enrollment
Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition.
9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application National Enrollment Database (NED) according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing:
9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests at the MTFs TSCs, TSCs or other sites mutually agreed to by the contractor, TAO Director, and the MTF Commander, or by mail, telephone, Government furnished web-based self-service enrollment system/application, or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests by mail, telephone, or other secure means determined by the contractor.
9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request does not contain a mailing address, the enrollment request should shall be developed for a mailing address. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.44.2. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does not contain an address, or if the enrollment request contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record.
9.2.3 Unless the Government has waived the signature requirement, enrollment requests must be submitted by the sponsor, spouse, or other legal guardian of the beneficiary via one of the official enrollment request options (see paragraph 3.6).
9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 1 contract
Samples: Tricare Overseas Program (Top) Eligibility and Enrollment
Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition.
9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application National Enrollment Database (NED) according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing:
9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests at the MTFs TSCs, TSCs or other sites mutually agreed to by the contractor, TAO Director, and the MTF Commander, or by mail, telephone, Government furnished web-based enrollment system/applicationBeneficiary Web Enrollment (BWE), or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests by mail, telephone, or other secure means determined by the contractor.
9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request does not contain a mailing address, the enrollment request should be developed for a mailing address. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.4. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does not contain an address, or if the enrollment request contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record.
9.2.3 Unless the Government has waived the signature requirement, enrollment requests must be submitted by the sponsor, spouse, or other legal guardian of the beneficiary via one of the official enrollment request options (see paragraph 3.6).
9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 1 contract
Samples: Tricare Overseas Program Eligibility and Enrollment
Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition.
9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application National Enrollment Database (XXX) according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing:
9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests at the MTFs TSCs, TSCs or other sites mutually agreed to by the contractor, TAO Director, and the MTF Commander, or by mail, telephone, Government furnished web-based enrollment system/application, mail or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests by mail, telephone, mail or other secure means determined by the contractor.
9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request does not contain a mailing address, the enrollment request should be developed for a mailing address. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.4. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does not contain an address, or if the enrollment request contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record.
9.2.3 Unless the Government has waived the signature requirement, enrollment Enrollment requests must be submitted by the sponsor, spouse, or other legal guardian of the beneficiary via one of the official enrollment request options (see paragraph 3.6).
9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 1 contract
Samples: Tricare Overseas Program Eligibility and Enrollment
Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition.
9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application National Enrollment Database (XXX) according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing:
9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests applications at the MTFs TSCs, TSCs or other sites mutually agreed to by the contractor, TAO Director, and the MTF Commander, or by mail, telephone, Government furnished web-based enrollment system/application, mail or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests applications by mail, telephone, mail or other secure means determined by the contractor.
9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request form does not contain a mailing address, the enrollment request form should be developed for a mailing address. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.4. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does doe s not contain an address, or if the enrollment request application contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record.
9.2.3 Unless the Government has waived the signature requirement, enrollment requests Enrollment applications must be submitted signed by the sponsor, spouse, or other legal guardian of the beneficiary. A signed enrollment application includes those with (1) an original signature, (2) an electronic signature offered by and collected by the contractor, or (3) the self attestation by the beneficiary via one of when using the official BWE system. An ADSM or ADFM signature is not required to make enrollment request options (see changes when using the Enrollment Portability process outlined in Chapter 6, Section 2, paragraph 3.6)1.4. A signature from an ADSM, although desired, is not required to complete Prime enrollment as enrollment in Prime is mandatory per TPM, Chapter 10, Section 2.1, paragraph 1.
9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 1 contract
Samples: Tricare Overseas Program Eligibility and Enrollment
Enrollment Procedures. 9.1 No TRICARE-eligible beneficiary shall be denied enrollment or re-enrollment in, or be required to disenroll from, the TOP Prime/TOP Prime Remote program because of a prior or current medical condition.
9.2 The TOP contractor shall be responsible for enrollment processing and for coordinating enrollment processing with the MTF, the appropriate TAO Director, and DEERS. The contractor shall enter enrollments into DEERS through the Government furnished web-based enrollment system/ application National Enrollment Database (XXX) according to the provisions of the TSM, Chapter 3. The contractor shall perform the following specific functions related to enrollment processing:
9.2.1 The contractor shall collect TOP Prime and TOP Select enrollment requests applications at the MTFs TSCs, TSCs or other sites mutually agreed to by the contractor, TAO Director, and the MTF Commander, or by mail, telephone, Government furnished web-based enrollment system/application, mail or other secure means determined by the contractor. The contractor shall collect TOP Prime Remote service area enrollment requests applications by mail, telephone, mail or other secure means determined by the contractor.
9.2.2 At the time of enrollment processing, the contractor shall access DEERS to verify eligibility of applicants and shall update the residential mailing address and any other fields for which they have update capability on DEERS. If the enrollment request form does not contain a mailing address, the enrollment request form should be developed for a mailing address. If the contractor uses DEERS to determine an address and it is determined that the mailing address is invalid, it shall not be used. Invalid addresses are noted by an updated Mail Delivery Quality Code (MDQC), which indicates that mail is undeliverable to that address. See the TSM, Chapter 3, Section 1.4, paragraph 1.3.1, Addresses. Enrollees may submit a temporary address (e.g., unit address) until a permanent address is established. Temporary addresses must be updated with the permanent address when provided to the contractor by the enrollee in accordance with the TSM, Chapter 3, Section 1.4. The contractor shall not input temporary addresses not provided by the enrollee. If the DEERS record does doe s not contain an address, or if the enrollment request application contains information different from that contained on DEERS in fields for which the contractor does not have update capability, the contractor shall contact the beneficiary within five calendar days outlining the discrepant information and requesting that the beneficiary contact their military personnel information office for assistance in updating the DEERS record.
9.2.3 Unless the Government has waived the signature requirement, enrollment requests Enrollment applications must be submitted signed by the sponsor, spouse, or other legal guardian of the beneficiary. A signed enrollment application includes those with (1) an original signature, (2) an electronic signature offered by and collected by the contractor, or (3) the self attestation by the beneficiary via one of when using the official BWE system. An ADSM or ADFM signature is not required to make enrollment request options (see changes when using the Enrollment Portability process outlined in Chapter 6, Section 2, paragraph 3.6)1.4. A signature from an ADSM, although desired, is not required to complete Prime enrollment as enrollment in Prime is mandatory per TPM, Chapter 10, Section 2.1, paragraph 1.
9.3 All TOP enrollees shall be issued enrollment cards per TSM, Chapter 3, Section 1.4.
Appears in 1 contract
Samples: Tricare Overseas Program Eligibility and Enrollment