Escalation Procedure. If either party has any issues, concerns or complaints, that Party shall notify the other Party and the Parties shall, acting in good faith, seek to resolve the issue by negotiations between themselves. If the issue cannot be resolved within 7 days, the matter shall be escalated to both SPoCs who shall advise on the appropriate course of action to take.
Appears in 8 contracts
Samples: Data Sharing Agreement, Data Sharing Agreement, Data Sharing Agreement