Supplier Engagement. 7.1 During the implementation period, the Service Provider’s Supplier Engagement team will be responsible for reasonably and proportionately supporting with the development of the market and supply chain which shall include but not be limited to: ● undertaking all supplier briefing and training sessions; ● assisting suppliers with the accreditation process to help them gain entry into the supply chain; ● onboarding an agreed number of existing providers as well as sourcing an agreed number of new providers to increase the choice in provision; and ● monitoring of supplier performance and supplier interaction.
7.2 Following the Technology go-live date, should the Customer require the Supplier Engagement team to continue to provide the above services, then this service will be chargeable.
Supplier Engagement. A series of market days were held with potential suppliers from March 2015 through to January 2016. Within this time there were 3 market days as well as representation from the project at the Emergency Services Show. This enabled officers to seek advice and opinions from the marketplace prior to beginning the formal tender process and update suppliers on the progress of the project. To ensure fairness and transparency, all of the presentations delivered were made available to suppliers on the project website as well as video recordings of the presentations. The website also included information on the timescales of the project and the strategy outlining how suppliers will be communicated with at various points in the process.
