Common use of Establishment of Service Clause in Contracts

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for Arrow. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow that a current customer of the Company will subscribe to Arrow’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for Arrow’s end user customer. Arrow must, however, be able to demonstrate end user authorization upon request. E. Arrow will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow to the other LEC. The Company will notify Arrow that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to Arrow. These charges can be adjusted if Arrow provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow defaults on its account, service to Arrow will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow AAT will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAAT. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow AAT that a current customer of the Company will subscribe to ArrowAAT’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowAAT’s end end-user customer. Arrow AAT must, however, be able to demonstrate end end-user authorization upon request. E. Arrow AAT will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow AAT to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow AAT to the other LEC. The Company will notify Arrow AAT that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow AAT has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow AAT as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowAAT. These charges can be adjusted if Arrow AAT provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow AAT from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow AAT defaults on its account, service to Arrow AAT will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Reseller will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowReseller. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Reseller that a current customer of the Company will subscribe to ArrowReseller’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowReseller’s end user customer. Arrow Reseller must, however, be able to demonstrate end user authorization upon request. E. Arrow Reseller will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Reseller to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow Reseller to the other LEC. The Company will notify Arrow Reseller that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Reseller has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Reseller as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to Arrow. These charges can be adjusted if Arrow provides satisfactory proof of authorization.the G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Reseller from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Reseller defaults on its account, service to Arrow Reseller will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Reseller will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowReseller. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Reseller that a current customer of the Company will subscribe to ArrowReseller’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowReseller’s end user customer. Arrow Reseller must, however, be able to demonstrate end user authorization upon request. E. Arrow Reseller will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow to the other LEC. The Company will notify Arrow that such a request has been processed.from F. If the Company determines that an unauthorized change in local service to Arrow Reseller has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Reseller as the OLEC initiating the unauthorized change, the an unauthorized change charge similar to that described in F.C.C. Tariff No. 1, Section 1313.3.3. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowReseller. These charges can be adjusted if Arrow provides satisfactory proof of authorization.Nonrecurring Charge (a) each Residence or Business line $19.41 G. In The Company will, in order to safeguard its interest, require Reseller to make a deposit to be held by the Company reserves as a guarantee of the right to secure the account with a suitable form payment of security depositrates and charges, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. H. Such security deposit may not exceed two months' ’ estimated billing. 4. I. The fact that a security deposit has been made in no way relieves Arrow Reseller from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. J. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security depositconditions justify such action. 6. K. In the event that Arrow Reseller defaults on its account, service to Arrow Reseller will be terminated and any security deposits held will be applied to its account. 7. L. In the case of a cash deposit, interest at a the rate as set forth in the appropriate BellSouth tariff of six percent per annum shall be paid to Arrow Reseller during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Reseller by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Access Point will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAccess Point. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Access Point that a current customer of the Company will subscribe to ArrowAccess Point’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAccess Point’s end user customer. Arrow Access Point must, however, be able to demonstrate end user authorization upon request. E. Arrow Access Point will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Access Point to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow Access Point to the other LEC. The Company will notify Arrow Access Point that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Access Point has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Access Point as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to Arrow. These charges can be adjusted if Arrow provides satisfactory proof of authorization.F.C.C. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Access Point from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Access Point defaults on its account, service to Arrow Access Point will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow Access Point during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Access Point by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Columbia will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowColumbia. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Columbia that a current customer of the Company will subscribe to ArrowColumbia’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowColumbia’s end user customer. Arrow Columbia must, however, be able to demonstrate end user authorization upon request. E. Arrow Columbia will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Columbia to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow Columbia to the other LEC. The Company will notify Arrow Columbia that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Columbia has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Columbia as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowColumbia. These charges can be adjusted if Arrow Columbia provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Columbia from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Columbia defaults on its account, service to Arrow Columbia will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow Columbia during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Columbia by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow FPTA will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowFPTA. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow FPTA that a current customer of the Company will subscribe to ArrowFPTA’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowFPTA’s end end-user customer. Arrow FPTA must, however, be able to demonstrate end end-user authorization upon request. E. Arrow FPTA will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow FPTA to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow FPTA to the other LEC. The Company will notify Arrow FPTA that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow FPTA has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow FPTA as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowFPTA. These charges can be adjusted if Arrow FPTA provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow FPTA from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow FPTA defaults on its account, service to Arrow FPTA will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow HJN will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowHJN. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow HJN that a current customer of the Company will subscribe to ArrowHJN’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowHJN’s end end-user customer. Arrow HJN must, however, be able to demonstrate end end-user authorization upon request. E. Arrow HJN will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow HJN to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow HJN to the other LEC. The Company will notify Arrow HJN that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow HJN has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow HJN as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowHJN. These charges can be adjusted if Arrow HJN provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow HJN from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow HJN defaults on its account, service to Arrow HJN will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Choctaw will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowChoctaw. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Choctaw that a current customer of the Company will subscribe to ArrowChoctaw’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowChoctaw’s end user customer. Arrow Choctaw must, however, be able to demonstrate end user authorization upon request. E. Arrow Choctaw will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Choctaw to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow Choctaw to the other LEC. The Company will notify Arrow Choctaw that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Choctaw has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Choctaw as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowChoctaw. These charges can be adjusted if Arrow Choctaw provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Choctaw from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Choctaw defaults on its account, service to Arrow Choctaw will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow Choctaw during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Choctaw by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow First Choice will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowFirst Choice. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow First Choice that a current customer of the Company will subscribe to ArrowFirst Choice’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowFirst Choice’s end end- user customer. Arrow First Choice must, however, be able to demonstrate end end-user authorization upon request. E. Arrow First Choice will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow First Choice to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow First Choice to the other LEC. The Company will notify Arrow First Choice that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow First Choice has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow First Choice as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowFirst Choice. These charges can be adjusted if Arrow First Choice provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow First Choice from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow First Choice defaults on its account, service to Arrow First Choice will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow DPI will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowDPI. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow DPI that a current customer of the Company will subscribe to ArrowDPI’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowDPI’s end end-user customer. Arrow DPI must, however, be able to demonstrate end end-user authorization upon request. E. Arrow DPI will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow DPI to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow DPI to the other LEC. The Company will notify Arrow DPI that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow DPI has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow DPI as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowDPI. These charges can be adjusted if Arrow DPI provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow DPI from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow DPI defaults on its account, service to Arrow DPI will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow American will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAmerican. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow American that a current customer of the Company will subscribe to ArrowAmerican’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAmerican’s end user customer. Arrow American must, however, be able to demonstrate end user authorization upon request. E. Arrow American will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow American to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow American to the other LEC. The Company will notify Arrow American that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow American has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow American as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAmerican. These charges can be adjusted if Arrow American provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow American from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow American defaults on its account, service to Arrow American will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow American during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow American by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Netel will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowNetel. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Netel that a current customer of the Company will subscribe to ArrowNetel’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowNetel’s end user customer. Arrow Netel must, however, be able to demonstrate end user authorization upon request. E. Arrow Netel will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Netel to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow the Netel to the other LEC. The Company will notify Arrow Netel that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Netel has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Netel as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowNetel. These charges can be adjusted if Arrow Netel provides satisfactory proof of authorization. G. In The Company will, in order to safeguard its interest, require Netel to make a deposit to be held by the Company reserves as a guarantee of the right to secure the account with a suitable form payment of security depositrates and charges, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. H. Such security deposit may not exceed two months' ’ estimated billing. 4. I. The fact that a security deposit has been made in no way relieves Arrow Netel from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-non- payment of any sums due the Company. 5. J. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security depositconditions justify such action. 6. K. In the event that Arrow Netel defaults on its account, service to Arrow Netel will be terminated and any security deposits held will be applied to its account. 7. L. In the case of a cash deposit, interest at a the rate as set forth in the appropriate BellSouth tariff of six percent per annum shall be paid to Arrow Netel during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Netel by the accrual date.

Establishment of Service. A. 6.1 After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for Arrow. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. 6.2 Service orders will be in a standard format designated by the Company. C. 6.3 When notification is received from Arrow that a current customer of the Company will subscribe to Arrow’s service, standard service order intervals for the appropriate class of service will apply. D. 6.4 The Company will not require end user confirmation prior to establishing service for Arrow’s end user customer. Arrow must, however, be able to demonstrate end user authorization upon request. E. 6.5 Arrow will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow to the other LEC. The Company will notify Arrow that such a request has been processed. F. 6.6 If the Company determines that an unauthorized change in local service to Arrow has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to Arrow. These charges can be adjusted if Arrow provides satisfactory proof of authorization. G. 6.7 In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. 6.7.1 Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. 6.7.2 If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. 6.7.3 Such security deposit may not exceed two months' estimated billing. 4. 6.7.4 The fact that a security deposit has been made in no way relieves Arrow from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. 6.7.5 The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. 6.7.6 In the event that Arrow defaults on its account, service to Arrow will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. 6.7.7 Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Reseller will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowReseller. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Reseller that a current customer of the Company will subscribe to ArrowReseller’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowReseller’s end user customer. Arrow Reseller must, however, be able to demonstrate end user authorization upon request. E. Arrow X. Xxxxxxxx will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Reseller to the Company or will accept a request from another OLEC ALEC for conversion of the end user's service from Arrow Reseller to the other LEC. The Company will notify Arrow Reseller that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Reseller has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Reseller as the OLEC ALEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowReseller. These charges can be adjusted if Arrow Reseller provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Reseller from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Reseller defaults on its account, service to Arrow Reseller will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow Reseller during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Reseller by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Cybernet will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowCybernet. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Cybernet that a current customer of the Company will subscribe to Arrow’s Cybernet's service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for Arrow’s Cybernet's end user customer. Arrow Cybernet must, however, be able to demonstrate end user authorization upon request. E. Arrow Cybernet will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow to the other LEC. The Company will notify Arrow that such a request has been processed.the F. If the Company determines that an unauthorized change in local service to Arrow Cybernet has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Cybernet as the OLEC initiating the unauthorized change, the an unauthorized change charge similar to that described in F.C.C. Tariff No. 1, Section 1313.3.3. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowCybernet. These charges can be adjusted if Arrow Cybernet provides satisfactory proof of authorization.. NONRECURRING CHARGE (a) each Residence or Business line $19.41 G. In The Company will, in order to safeguard its interest, require Cybernet to make a deposit to be held by the Company reserves as a guarantee of the right to secure the account with a suitable form payment of security depositrates and charges, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. H. Such security deposit may not exceed two months' estimated billing. 4. I. The fact that a security deposit has been made in no way relieves Arrow Cybernet from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment nonpayment of any sums due the Company. 5. J. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security depositconditions justify such action. 6. K. In the event that Arrow Cybernet defaults on its account, service to Arrow Cybernet will be terminated and any security deposits held will be applied to its account. 7. L. In the case of a cash deposit, interest at a the rate as set forth in the appropriate BellSouth tariff of six percent per annum shall be paid to Arrow Cybernet during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Cybernet by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow NOS will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowNOS. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow NOS that a current customer of the Company will subscribe to ArrowNOS’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowNOS’s end user customer. Arrow NOS must, however, be able to demonstrate end user authorization upon request. E. Arrow NOS will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow NOS to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow NOS to the other LEC. The Company will notify Arrow NOS that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow NOS has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow NOS as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowNOS. These charges can be adjusted if Arrow NOS provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow NOS from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow NOS defaults on its account, service to Arrow NOS will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Alliance will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAlliance. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Alliance that a current customer of the Company will subscribe to ArrowAlliance’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAlliance’s end user customer. Arrow Alliance must, however, be able to demonstrate end user authorization upon request. E. Arrow Alliance will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Alliance to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow the Alliance to the other LEC. The Company will notify Arrow Alliance that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Alliance has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Alliance as the OLEC initiating the unauthorized change, the an unauthorized change charge similar to that described in F.C.C. Tariff No. 1, Section 1313.3.3. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAlliance. These charges can be adjusted if Arrow provides satisfactory proof of authorization.Nonrecurring Charge (a) each Residence or Business line $19.41 G. In The Company will, in order to safeguard its interest, require Alliance to make a deposit to be held by the Company reserves as a guarantee of the right to secure the account with a suitable form payment of security depositrates and charges, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. H. Such security deposit may not exceed two months' ’ estimated billing. 4. I. The fact that a security deposit has been made in no way relieves Arrow Alliance from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-non- payment of any sums due the Company. 5. J. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security depositconditions justify such action. 6. K. In the event that Arrow Alliance defaults on its account, service to Arrow Alliance will be terminated and any security deposits held will be applied to its account. 7. L. In the case of a cash deposit, interest at a the rate as set forth in the appropriate BellSouth tariff of six percent per annum shall be paid to Arrow Alliance during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Alliance by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Coral Bay will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowCoral Bay. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Coral Bay that a current customer of the Company will subscribe to ArrowCoral Bay’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowCoral Bay’s end end- user customer. Arrow Coral Bay must, however, be able to demonstrate end end-user authorization upon request. E. Arrow Coral Bay will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Coral Bay to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow Coral Bay to the other LEC. The Company will notify Arrow Coral Bay that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Coral Bay has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Coral Bay as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowCoral Bay. These charges can be adjusted if Arrow Coral Bay provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Coral Bay from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Coral Bay defaults on its account, service to Arrow Coral Bay will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Alternative Phone will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAlternative Phone. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Alternative Phone that a current customer of the Company will subscribe to ArrowAlternative Phone’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end end-user confirmation prior to establishing service for ArrowAlternative Phone’s end end-user customer. Arrow Alternative Phone must, however, be able to demonstrate end end-user authorization upon request. E. Arrow Alternative Phone will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Alternative Phone to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow Alternative Phone to the other LEC. The Company will notify Arrow Alternative Phone that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Alternative Phone has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Alternative Phone as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Services Tariff, will also be assessed to ArrowAlternative Phone. These charges can be adjusted if Arrow Alternative Phone provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Alternative Phone from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Alternative Phone defaults on its account, service to Arrow Alternative Phone will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow A-1 Mobile Technologies will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowA-1 Mobile Technologies. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow A-1 Mobile Technologies that a current customer of the Company will subscribe to ArrowA-1 Mobile Technologies’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowA-1 Mobile Technologies’s end user customer. Arrow A-1 Mobile Technologies must, however, be able to demonstrate end user authorization upon request. E. Arrow A-1 Mobile Technologies will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow A-1 Mobile Technologies to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow to the other LEC. The Company will notify Arrow that such a request has been processed.the F. If the Company determines that an unauthorized change in local service to Arrow A-1 Mobile Technologies has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow A-1 Mobile Technologies as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowA-1 Mobile Technologies. These charges can be adjusted if Arrow A-1 Mobile Technologies provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow A-1 Mobile Technologies from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow A-1 Mobile Technologies defaults on its account, service to Arrow A-1 Mobile Technologies will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow AXSYS will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAXSYS. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow AXSYS that a current customer of the Company will subscribe to ArrowAXSYS’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAXSYS’s end user customer. Arrow AXSYS must, however, be able to demonstrate end user authorization upon request. E. Arrow AXSYS will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow AXSYS to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow AXSYS to the other LEC. The Company will notify Arrow AXSYS that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow AXSYS has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow AXSYS as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAXSYS. These charges can be adjusted if Arrow AXSYS provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow AXSYS from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow AXSYS defaults on its account, service to Arrow AXSYS will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Al- Call will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAl-Call. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Al-Call that a current customer of the Company will subscribe to ArrowAl-Call’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAl-Call’s end user customer. Arrow Al-Call must, however, be able to demonstrate end user authorization upon request. E. Arrow Al-Call will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Al-Call to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow Al-Call to the other LEC. The Company will notify Arrow Al-Call that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Al-Call has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Al-Call as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAl-Call. These charges can be adjusted if Arrow Al-Call provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Al-Call from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Al-Call defaults on its account, service to Arrow Al-Call will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. 6.1 After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Alliance will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAlliance. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. 6.2 Service orders will be in a standard format designated by the Company. C. 6.3 When notification is received from Arrow Alliance that a current customer of the Company will subscribe to ArrowAlliance’s service, standard service order intervals for the appropriate class of service will apply. D. 6.4 The Company will not require end user confirmation prior to establishing service for ArrowAlliance’s end user customer. Arrow Alliance must, however, be able to demonstrate end user authorization upon request. E. Arrow 6.5 Alliance will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Alliance to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow Alliance to the other LEC. The Company will notify Arrow Alliance that such a request has been processed. F. 6.6 If the Company determines that an unauthorized change in local service to Arrow Alliance has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Alliance as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAlliance. These charges can be adjusted if Arrow Alliance provides satisfactory proof of authorization. G. 6.7 In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. 6.7.1 Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. 6.7.2 If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. 6.7.3 Such security deposit may not exceed two months' estimated billing. 4. 6.7.4 The fact that a security deposit has been made in no way relieves Arrow Alliance from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-non- payment of any sums due the Company. 5. 6.7.5 The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. 6.7.6 In the event that Arrow Alliance defaults on its account, service to Arrow Alliance will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. 6.7.7 Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by paid in accordance with the accrual dateterms in the appropriate BellSouth tariff.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Annox will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAnnox. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Annox that a current customer of the Company will subscribe to ArrowAnnox’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAnnox’s end user customer. Arrow Annox must, however, be able to demonstrate end user authorization upon request. E. Arrow Annox will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Annox to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow the Annox to the other LEC. The Company will notify Arrow Annox that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Annox has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Annox as the OLEC initiating the unauthorized change, the an unauthorized change charge similar to that described in F.C.C. Tariff No. 1, Section 1313.3.3. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAnnox. These charges can be adjusted if Arrow provides satisfactory proof of authorization.Nonrecurring Charge (a) each Residence or Business line $19.41 G. In The Company will, in order to safeguard its interest, require Annox to make a deposit to be held by the Company reserves as a guarantee of the right to secure the account with a suitable form payment of security depositrates and charges, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. H. Such security deposit may not exceed two months' ’ estimated billing. 4. I. The fact that a security deposit has been made in no way relieves Arrow Annox from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-non- payment of any sums due the Company. 5. J. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security depositconditions justify such action. 6. K. In the event that Arrow Annox defaults on its account, service to Arrow Annox will be terminated and any security deposits held will be applied to its account. 7. L. In the case of a cash deposit, interest at a the rate as set forth in the appropriate BellSouth tariff of six percent per annum shall be paid to Arrow Annox during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Annox by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Alternative Phone will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAlternative Phone. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Alternative Phone that a current customer of the Company will subscribe to ArrowAlternative Phone’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAlternative Phone’s end user customer. Arrow Alternative Phone must, however, be able to demonstrate end user authorization upon request. E. Arrow Alternative Phone will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Alternative Phone to the Company or will accept a request from another OLEC for conversion of the end user's service from Arrow the Alternative Phone to the other LEC. The Company will notify Arrow Alternative Phone that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Alternative Phone has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Alternative Phone as the OLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 13. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAlternative Phone. These charges can be adjusted if Arrow Alternative Phone provides satisfactory proof of authorization. G. In The Company may, in order to safeguard its interest, require Alternative Phone to make a deposit to be held by the Company reserves as a guarantee of the right to secure the account with a suitable form payment of security depositrates and charges, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. H. Such security deposit may not exceed two months' estimated billing. 4. I. The fact that a security deposit has been made in no way relieves Arrow Alternative Phone from complying with the Company's regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. J. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security depositconditions justify such action. 6. K. In the event that Arrow Alternative Phone defaults on its account, service to Arrow Alternative Phone will be terminated and any security deposits held will be applied to its account. 7. L. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow Alternative Phone during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall be annually credited to Arrow Alternative Phone by the accrual date.

Establishment of Service. A. After receiving certification as a local exchange company from the appropriate regulatory agency, Arrow Advantel will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for ArrowAdvantel. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service. B. Service orders will be in a standard format designated by the Company. C. When notification is received from Arrow Advantel that a current customer of the Company will subscribe to ArrowAdvantel’s service, standard service order intervals for the appropriate class of service will apply. D. The Company will not require end user confirmation prior to establishing service for ArrowAdvantel’s end user customer. Arrow Advantel must, however, be able to demonstrate end user authorization upon request. E. Arrow Advantel will be the single point of contact with the Company for all subsequent ordering activity resulting in additions or changes to resold services except that the Company will accept a request directly from the end user for conversion of the end user's service from Arrow Advantel to the Company or will accept a request from another OLEC CLEC for conversion of the end user's service from Arrow Advantel to the other LEC. The Company will notify Arrow Advantel that such a request has been processed. F. If the Company determines that an unauthorized change in local service to Arrow Advantel has occurred, the Company will reestablish service with the appropriate local service provider and will assess Arrow Advantel as the OLEC CLEC initiating the unauthorized change, the unauthorized change charge described in F.C.C. Tariff No. 1, Section 1313 or applicable state tariff. Appropriate nonrecurring charges, as set forth in Section A4. of the General Subscriber Service Tariff, will also be assessed to ArrowAdvantel. These charges can be adjusted if Arrow Advantel provides satisfactory proof of authorization. G. In order to safeguard its interest, the Company reserves the right to secure the account with a suitable form of security deposit, unless satisfactory credit has already been established. 1. Such security deposit shall take the form of an irrevocable Letter of Credit or other forms of security acceptable to the Company. Any such security deposit may be held during the continuance of the service as security for the payment of any and all amounts accruing for the service. 2. If a security deposit is required, such security deposit shall be made prior to the inauguration of service. 3. Such security deposit may not exceed two months' ’ estimated billing. 4. The fact that a security deposit has been made in no way relieves Arrow Advantel from complying with the Company's ’s regulations as to advance payments and the prompt payment of bills on presentation nor does it constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for non-payment of any sums due the Company. 5. The Company reserves the right to increase the security deposit requirements when, in its sole judgment, circumstances so warrant and/or gross monthly billing has increased beyond the level initially used to determine the security deposit. 6. In the event that Arrow Advantel defaults on its account, service to Arrow Advantel will be terminated and any security deposits held will be applied to its account. 7. In the case of a cash deposit, interest at a rate as set forth in the appropriate BellSouth tariff shall be paid to Arrow during the continuance of the security deposit. Interest on a security deposit shall accrue annually and, if requested, shall and be annually credited to Arrow by refunded in accordance with the accrual dateterms in the appropriate BellSouth tariff.