Expected Response Times Sample Clauses

Expected Response Times. In support of services outlined in this SLA, GreenOrbit will respond to service-related incidents and/or requests submitted by the Customer within the Service Scope as soon as practical using best endeavours. There are no specific target service levels.
AutoNDA by SimpleDocs
Expected Response Times. In support of services outlined in this SLA, GreenOrbit will respond to service-related incidents and/or requests submitted by the Customer within the following time frames: • Within 2 hour (during Service Scope hours) for issues classified as P1. • Within 4 hours for issues classified as P2. • Within 48 hours for issues classified as P3 or P4.
Expected Response Times. 12.1 The service will operate from 7am to 10pm, 7 days a week for detainees at police stations within the Cambridgeshire County council geographical area, or Cambridgeshire young people or vulnerable adults that have been detained at Kings Xxxx. 12.2 Exceptionally the service may need to be provided at a police station outside of the county of Cambridgeshire due to operational policing practices. 12.3 The Contractor will provide Custody Officers with a reliable contact point, available from 7am to 10pm per day, for communication to the Appropriate Adult Service. 12.4 An Appropriate Adult will attend the police station as soon as possible after call out, usually within one hour, or by appointment at a mutually agreed time with the Custody Officer, duty Solicitor or legal representative. 12.5 The Contractor must always check that the Police are ready to start interview before they attend and that a legal representative is ready and present. 12.6 The Contractor will be able to accept referrals from 7 am – 10pm, 7 days per week, including all bank holidays.

Related to Expected Response Times

  • Timely and Sustained Response Interconnection Customer shall ensure that the Small Generating Facility’s real power response to sustained frequency deviations outside of the deadband setting is automatically provided and shall begin immediately after frequency deviates outside of the deadband, and to the extent the Small Generating Facility has operating capability in the direction needed to correct the frequency deviation. Interconnection Customer shall not block or otherwise inhibit the ability of the governor or equivalent controls to respond and shall ensure that the response is not inhibited, except under certain operational constraints including, but not limited to, ambient temperature limitations, physical energy limitations, outages of mechanical equipment, or regulatory requirements. The Small Generating Facility shall sustain the real power response at least until system frequency returns to a value within the deadband setting of the governor or equivalent controls. An Applicable Reliability Standard with equivalent or more stringent requirements shall supersede the above requirements.

  • Primary Frequency Response Developer shall ensure the primary frequency response capability of its Large Generating Facility by installing, maintaining, and operating a functioning governor or equivalent controls. The term “functioning governor or equivalent controls” as used herein shall mean the required hardware and/or software that provides frequency responsive real power control with the ability to sense changes in system frequency and autonomously adjust the Large Generating Facility’s real power output in accordance with the droop and deadband parameters and in the direction needed to correct frequency deviations. Developer is required to install a governor or equivalent controls with the capability of operating: (1) with a maximum 5 percent droop ± 0.036 Hz deadband; or (2) in accordance with the relevant droop, deadband, and timely and sustained response settings from an approved Applicable Reliability Standard providing for equivalent or more stringent parameters. The droop characteristic shall be: (1) based on the nameplate capacity of the Large Generating Facility, and shall be linear in the range of frequencies between 59 and 61 Hz that are outside of the deadband parameter; or (2) based on an approved Applicable Reliability Standard providing for an equivalent or more stringent parameter. The deadband parameter shall be: the range of frequencies above and below nominal (60 Hz) in which the governor or equivalent controls is not expected to adjust the Large Generating Facility’s real power output in response to frequency deviations. The deadband shall be implemented: (1) without a step to the droop curve, that is, once the frequency deviation exceeds the deadband parameter, the expected change in the Large Generating Facility’s real power output in response to frequency deviations shall start from zero and then increase (for under-frequency deviations) or decrease (for over-frequency deviations) linearly in proportion to the magnitude of the frequency deviation; or (2) in accordance with an approved Applicable Reliability Standard providing for an equivalent or more stringent parameter. Developer shall notify NYISO that the primary frequency response capability of the Large Generating Facility has been tested and confirmed during commissioning. Once Developer has synchronized the Large Generating Facility with the New York State Transmission System, Developer shall operate the Large Generating Facility consistent with the provisions specified in Articles 9.5.5.1 and 9.5.5.2 of this Agreement. The primary frequency response requirements contained herein shall apply to both synchronous and non-synchronous Large Generating Facilities.

  • Reactive Power and Primary Frequency Response 9.6.1 Power Factor Design Criteria

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!