Common use of Fault Handling Clause in Contracts

Fault Handling. (1) If the product fails, the Buyer shall cooperate with the Seller to obtain the faulty equipment usage information, including but not limited to: faulty equipment serial number, working temperature, usage mode, supporting energy storage inverter manufacturer/model/specification, power consumption equipment power information, PV system configuration information, fault phenomena, operating procedures, battery operation logs, etc. (2) When both parties agree that the product belongs to the warranty scope, Buyer can use spare parts to replace the fault equipment, before using of spare parts to replace the fault equipment，the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (3) After both parties have jointly agreed that the product belongs to the warranty scope, Buyer may replace the faulty components with the spare parts. Before replacing the faulty components with the spare parts, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (4) If the two parties disagree with whether the faulty equipment meets the warranty conditions, the products may be tested jointly by the ways approved by both parties, or the products shall be submitted to the third-party testing institutions recognized by both parties. Both parties can provide reasonable opinions on the test methods, basis and conclusions. The testing fee shall be borne by the Buyer first. If the testing result proves that the product meets the warranty conditions, the Seller shall pay the transportation fee and testing fee generated in full to the Buyer, and assume the responsibility for the faulty equipment warranty.

Fault Handling. (1) If the product fails, the Buyer shall cooperate with the Seller to obtain the faulty equipment usage information, including but not limited to: faulty equipment serial number, working temperature, usage mode, supporting energy storage inverter manufacturer/model/specification, power consumption equipment power information, PV system configuration information, fault phenomena, operating procedures, battery operation logs, etc. (2) When both parties agree that the product belongs to the warranty scope, Buyer can Buyercan use spare parts to replace the fault equipment, before using of spare parts to replace the fault equipment，the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (3) After both parties have jointly agreed that the product belongs to the warranty scope, Buyer may replace the faulty components with the spare parts. Before replacing the faulty components with the spare parts, the Buyer shall confirm with the Seller in Sellerin writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (4) If the two parties disagree with whether the faulty equipment meets the warranty conditions, the products may be tested jointly by the ways approved by both parties, or the products shall be submitted to the third-party testing institutions recognized by both parties. Both parties can provide reasonable opinions on the test methods, basis and conclusions. The testing fee shall be borne by the Buyer first. If the testing result proves that the product meets the warranty conditions, the Seller shall pay the transportation fee and testing fee generated in full to the Buyer, and assume the responsibility for the faulty equipment warranty.

Fault Handling. (1) If the product fails, the Buyer shall cooperate with the Seller to obtain the faulty equipment usage information, including but not limited to: faulty equipment serial number, working temperature, usage mode, supporting energy storage inverter manufacturer/model/specification, power consumption equipment power information, PV system configuration information, fault phenomena, operating procedures, battery operation logs, etc. (2) When both parties agree that the product belongs to the warranty scope, Buyer can use spare parts to replace the fault equipment, before using of spare parts to replace the fault equipment，the Buyer shall confirm with the Seller in writing or Email and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (3) After both parties have jointly agreed that the product belongs to the warranty scope, Buyer may replace the faulty components with the spare parts. Before replacing the faulty components with the spare parts, the Buyer shall confirm with the Seller in writing or Email and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (4) If the two parties disagree with whether the faulty equipment meets the warranty conditions, the products may be tested jointly by the ways approved by both parties, or the products shall be submitted to the third-third- party testing institutions recognized by both parties. Both parties can provide reasonable opinions on the test methods, basis and conclusions. The testing fee shall be borne by the Buyer first. If the testing result proves that the product meets the warranty conditions, the Seller shall pay the transportation fee and testing fee generated in full to the Buyer, and assume the responsibility for the faulty equipment warranty.

Fault Handling. (1) . If the product fails, the Buyer shall cooperate with the Seller to obtain the faulty equipment usage information, including but not limited to: faulty Faulty equipment serial number, working temperature, usage mode, supporting energy storage inverter manufacturer/model/specification, power consumption equipment power information, PV system configuration information, fault phenomena, operating procedures, battery operation logs, etc. (2) . When both parties agree that the product belongs to the warranty scope, Buyer can use spare parts to replace the fault equipment, before using of spare parts to replace the fault equipment，the equipment, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (3) . After both parties have jointly agreed that the product belongs to the warranty scope, Buyer may replace the faulty components with the spare parts. Before replacing the faulty components with the spare parts, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (4) . If the two parties disagree with whether the faulty equipment meets the warranty conditions, the products may be tested jointly by the ways approved by both parties, or the products shall be submitted to the third-party testing institutions recognized by both parties. Both parties can provide reasonable opinions on the test methods, basis and conclusions. The testing fee shall be borne by the Buyer first. If the testing result proves that the product meets the warranty conditions, the Seller shall pay the transportation fee and testing fee generated in full to the Buyer, and assume the responsibility for the faulty equipment warranty.

Fault Handling. (1) If the product fails, the Buyer shall cooperate with the Seller to obtain the faulty equipment usage information, including but not limited to: faulty equipment serial number, working temperature, usage mode, supporting energy storage inverter manufacturer/model/manufacturer / model / specification, power consumption equipment power information, PV system configuration information, fault phenomena, operating procedures, battery operation logs, etc. (2) When both parties agree that the product belongs to the warranty scope, Buyer can use spare parts to replace the fault equipment, before using of spare parts to replace the fault equipment，the equipment, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (3) After both parties have jointly agreed that the product belongs to the warranty scope, Buyer may replace the faulty components with the spare parts. Before replacing the faulty components with the spare parts, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (4) If the two parties disagree with whether the faulty equipment meets the warranty conditions, the products may be tested jointly by the ways approved by both parties, or the products shall be submitted to the third-party testing institutions recognized by both parties. Both parties can provide reasonable opinions on the test methods, basis and conclusions. The testing fee shall be borne by the Buyer first. If the testing result proves that the product meets the warranty conditions, the Seller shall pay the transportation fee and testing fee generated in full to the Buyer, and assume the responsibility for the faulty equipment warranty.

Fault Handling. (1) If the product fails, the Buyer shall cooperate with the Seller to obtain the faulty equipment usage information, including but not limited to: faulty equipment serial number, working temperature, usage mode, supporting energy storage inverter manufacturer/model/specification, power consumption equipment power information, PV system configuration information, fault phenomena, operating procedures, battery operation logs, etc. (2) When both parties agree that the product belongs to the warranty scope, Buyer can use spare parts to replace the fault equipment, before using of spare parts to replace the fault equipment，the equipment, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (3) After both parties have jointly agreed that the product belongs to the warranty scope, Buyer may replace the faulty components with the spare parts. Before replacing the faulty components with the spare parts, the Buyer shall confirm with the Seller in writing and provide the serial number of the failure equipment and the serial number of the spare parts to be installed in time. (4) If the two parties disagree with whether the faulty equipment meets the warranty conditions, the products may be tested jointly by the ways approved by both parties, or the products shall be submitted to the third-party testing institutions recognized by both parties. Both parties can provide reasonable opinions on the test methods, basis and conclusions. The testing fee shall be borne by the Buyer first. If the testing result proves that the product meets the warranty conditions, the Seller shall pay the transportation fee and testing fee generated in full to the Buyer, and assume the responsibility for the faulty equipment warranty.